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Medical Receptionist

Job in East Glastonbury, Connecticut, 06025, USA
Listing for: Optum
Full Time position
Listed on 2026-01-25
Job specializations:
  • Healthcare
    Healthcare Administration
Salary/Wage Range or Industry Benchmark: 16 - 27.69 USD Hourly USD 16.00 27.69 HOUR
Job Description & How to Apply Below
Location: East Glastonbury

Opportunities with Pro Health Physicians

Opportunities with Pro Health Physicians
, part of the Optum family of businesses. When you work at Pro Health Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind
Caring. Connecting. Growing together.

Schedule

Schedule: The position is full-time (40 hours/week) Monday - Friday 10 AM - 6:30 pm, rotating Saturdays from 8 AM to 12 PM.

Location

Location: 290 Western Blvd. Glastonbury, CT. May be asked to float to local practices in the region for coverage.

Primary Responsibilities
  • Schedule and triage appointment requests for urgency according to approved protocols consistent with Pro Health's Appointment and Scheduling Guidelines. Consult a medical assistant or licensed clinician for clinical decision making whenever necessary
  • Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians
  • Greet patients and conduct check-in process
  • Monitor daily reminder call logs to reschedule appointments as needed
  • Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits
  • Close payment batch(es) at the end of each shift, assemble and balance batch(es) according to Pro Health cash control procedures
  • Maintain knowledge of current OSHA and Pro Health policies
  • Assist coworkers as needed to assure smooth office operation and delivery of excellent service through teamwork
  • Perform other duties as assigned
Compensation and Benefits

What are the reasons to consider working for United Health Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some offerings include:

  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account
  • Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage
  • 401(k) Savings Plan, Employee Stock Purchase Plan
  • Education Reimbursement
  • Employee Discounts
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

More information can be downloaded at: (Use the "Apply for this Job" box below)./uhgbenefits

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications
  • High School Diploma/GED (or higher)
  • 1+ years of receptionist experience or equivalent customer service or admin-related experience
Preferred Qualifications
  • Experience working with an electronic health record
  • Office Administrative / Receptionist / Clerical experience in a medical environment
  • Customer Service experience in retail, hospitality, etc
  • Knowledge of medical terminology

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.

The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At United Health Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone—of every race, gender, sexuality, age, location, and income—deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are…

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