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Senior Aquatics Specialist

Job in Brookfield Center, Connecticut, USA
Listing for: Petco
Full Time position
Listed on 2026-01-01
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Job Description & How to Apply Below
Location: Brookfield Center

Join to apply for the Senior Aquatics Specialist role at Petco

Petco is a category‑defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers.

Core Values
  • We love all pets like our own
  • We’re the future of the pet industry
  • We’re here to improve lives
  • We drive outstanding results together
  • We’re welcome as we are
Responsibilities
  • Ensure that all aquatic life in the PCC receive appropriate care by adhering to all operational guidelines, policies, and procedures, completing all aquatic maintenance, assessing and addressing aquatic life health and conditions (e.g., medicate, water change, remove from sale, etc.), and creating Companion Animal Incident Reports as needed.
  • Complete and apply training programs to maintain a high level of expertise and educate other PCC partners in aquatic care and maintenance.
  • Effectively place aquatic life orders and special‑order requests to maximize sales and inventory to meet customer needs.
  • Act as primary resource, utilizing our selling model to support guests and other PCC partners regarding all aquatic education and care.
  • Participate in the completion of all aquatic life physical inventory counts and collaborate with the CAL to analyze department inventory management data, CAPI results and recommend areas for improvement.
  • Ensure aquatic life and merchandise is stocked, priced, and displayed to create a great presentation for our guests, performing routine housekeeping tasks such as aquarium system maintenance, sweeping/mopping the floors, dusting, etc.
  • Accurately complete required digital paperwork (e.g., water test results, receiving POs, etc.) in a timely manner within the aquatic department.
  • Perform additional duties and projects as required or assigned with or without regular supervision.
Other Essential Duties
  • Utilize selling behaviors: you’re the key to providing an amazing guest experience within our Pet Care Center locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.
  • Contribute to a safe environment: you’ll be empowered through our training programs to maintain our safety protocols. The safety of partners, guests and pets is our #1 priority.
  • Be a part of a collaborative culture: being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.
  • Engage in your career: as you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.
Basic Qualifications

Minimum of one year of experience working with and/or caring for freshwater and marine aquatic life is required for this position. Qualified applicants will possess a high level of knowledge of aquatic life and an aptitude for sales techniques. In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care.

Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the PCC as well as external veterinary partners.

Certification

Completing all assigned Petco Animal Care training programs is required in this role.

Education / Skills

In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of mathematics and basic accounting relationships and exhibit exceptional communication skills.

Supervisory Responsibility

None

Work Environment

The majority of job duties are conducted indoors, although guest carryout will require that a partner leave the PCC briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from not following procedures. Ability and willingness…

Position Requirements
10+ Years work experience
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