Guest Services Representative
Job in
Plantsville, Connecticut, 06479, USA
Listed on 2026-01-27
Listing for:
Mount Southington
Full Time
position Listed on 2026-01-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
# Guest Services Representative Mt Southington Ski Area Inc - Plantsville, CT 06479## Description
* Join our team and help create unforgettable mountain experiences!
* We're looking for friendly, service-oriented individuals to be the first point of contact for our guests. As a
** Guest Services Representative**, you'll play a key role in ensuring each visitor has a smooth, enjoyable experience from start to finish.
*
* Key Responsibilities:
*** Welcome and assist guests with warmth and professionalism
* Provide accurate information about mountain services, amenities, and activities
* Process reservations, tickets, and season pass transactions
* Resolve guest inquiries and issues with a positive, solution-focused approach
* Maintain a professional and approachable presence in a fast-paced environment## Qualifications
*
* What We're Looking For:
*** Excellent customer service and communication skills
* Ability to stay organized and calm under pressure
* A friendly, team-oriented attitude and a passion for helping others
If you thrive in dynamic environments and enjoy making people feel welcome, we'd love to hear from you!
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