German Client Support Tourism Project
Job in
Lisbon, Connecticut, USA
Listed on 2026-01-16
Listing for:
Cross Border Talents
Full Time
position Listed on 2026-01-16
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Technical Support, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Location: Lisbon
Cross Border Talents is hiring German Client Support Agents to work in one of our Clients in Lisbon for a travel company project, Portugal.
You will be part of a rapidly growing multilingual client‑Facing team and will be working onsite with and alongside internal teams for a leading online multinational company. You’ll be guiding Client‑Brands on the effectiveness of their ads – optimizing Marketing campaigns, providing technical support and troubleshooting issues.
Responsibilities- Assist customers with booking of hotels, holiday packages and other travel-related services;
- Provide helpful and effective service for both in‑travel and post‑travel questions;
- Assist customers with questions regarding payment, changes, cancellation;
- Must be fluent in English and German;
- Ability to work in a multicultural environment and as part of cross‑functional teams;
- Experience with Microsoft Office;
- Relocation package (accommodation, expenses and flight reimbursement);
- Competitive base salary and benefits;
- Training and career development opportunities;
- A culture of respect and human empowerment;
- Very nice office space by the Tagus river, served by several businesses and great access to public transportation;
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