Automotive Sales Manager

Automotive Sales Manager (F&I Experience Preferred)

Westbrook Toyota – Westbrook, CT

Westbrook Toyota is seeking an experienced Automotive Sales Manager to oversee daily sales operations, desk deals, manage incoming leads, and develop a high‑performing sales team. This role focuses on deal structure, CRM execution, lead management, and personnel development.

Candidates with Finance & Insurance experience and the ability and willingness to process deliveries will have a significant advantage.

• Desk and structure retail deals for new and pre‑owned vehicles
• Manage deal flow, pencils, and profitability
• Oversee and manage all inbound leads (internet, phone, showroom, service drive)
• Enforce CRM usage, response times, and follow‑up standards
• Track lead performance including appointment set/show and closing ratios
• Hire, train, mentor, and develop sales consultants
• Lead daily sales meetings and reinforce dealership sales processes
• Work closely with F&I to maximize deal efficiency and product penetration
• Assist with vehicle deliveries during high‑volume periods

• Automotive Sales Manager or Desk Manager experience
• Strong desking and deal structuring skills
• Experience managing internet and showroom lead flow
• Proficiency with dealership CRM and desking tools
• Previous Finance & Insurance experience preferred
• Strong leadership and team development skills
• Process‑driven with strong organizational ability

• Competitive performance‑based compensation
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off
• Leadership opportunity within an established Toyota dealership

Apply today if you are a process‑driven automotive leader who understands how strong desking, disciplined lead management, and effective team development drive results.