Apprentice Member Services

Earn. Learn. Qualify.

Do you want to earn while you learn, with the chance of progression once you qualify? Do you want the opportunity to grow, develop and be the best version of yourself? Then why not build the foundations of your career with an Apprenticeship at Durham County Council.

• We offer a wide range of rewards and benefits, including a generous annual leave entitlement – find out more information here
• We encourage a great work/life balance! Many of our roles operate under our ‘hybrid working’ policy, which gives you the opportunity of flexible, home and office working.
• We have a successful track record in supporting our apprentices to secure permanent employment, with 3 in 4 apprentices securing a further role with us.
• We have been recognised as a Top 100 Apprenticeship Employer!
• As a Disability Confident Leader, and a member of the North East England Rainbow Alliance, we are committed to equality and diversity in the workplace – find out more here
• You will learn from skilled professionals whilst being supported to study towards a recognised qualification with a college/university/training provider.
• We will support you every step of the way, with a dedicated Mentor, the option of a buddy for disabled new employees and great networking opportunities with other apprentices.

Durham County Council is a fantastic place to work but if you need convincing, we’ve asked some of our apprentices to share their own stories at Apprenticeships at Durham County Council. You can also hear from John Hewitt, our Chief Executive, and how his career started with an apprenticeship.

As a Member Services Apprentice, you will develop skills, knowledge and experience working in the Member Services Team.

You will work across Committee Member & Civic Services of Durham County Council within the Chief Executives Service. The structured training programme will enable you to gain experience, further education and broad base skills within Member Services.

You will study towards the Business Administrator Level 3 standard with Durham Learn.

You must have good communication and ICT skills together with the ability to solve problems, make decisions and work as part of a team.

Please use the ‘Person Specification’ section of your application form to demonstrate that you have the essential and where possible, desirable experience, skills, and knowledge. Candidates who do not evidence that they meet the essential qualifications and experience listed on the person specification will not be short-listed.

We encourage you to contact Rachel Parker, via email  if you have any questions about this opportunity.

We are running a series of virtual sessions via MS Teams to provide support on how to complete your application form, if you would like to attend a session, please complete the following form

If you are aged 16-24 living in County Durham and not in education, employment, or training, you can take advantage of the help and support available from Durham Works. This dedicated programme works with you to remove any barriers preventing you from progressing. Visit Durham Works

If you are aged 25 and over, unemployed and live in County Durham, Employability Durham can offer you help and support to get back into work or start your own business. Visit Employability Durham

If you are 18+, have a neurodivergence or disability and fit the criteria, Durham Enable offers dedicated Job Coaching support from pre-application to post employment. Helping disabled people get and keep the right jobs for them. Visit Durhamenable

We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits…