Diesel Technician

Location

Hendrick Chrysler Dodge Jeep Ram FIAT of Concord | 7630 Hendrick Auto Plaza NW, Concord, North Carolina 28027

In this vital role, your expertise as a Diesel Technician will keep customer vehicles, trucks, and commercial fleet operating smoothly, supporting our operational excellence.

Up to $50 per hour (based on factors such as Diesel Technician level, Chrysler certifications, and job performance).

• Perform comprehensive diagnostics on diesel engines, transmissions, hydraulics, suspensions, air brake systems, and other heavy equipment components using schematics and automotive diagnostics tools.
• Conduct repairs and maintenance for a variety of diesel engines and heavy-duty vehicles.
• Maintain and repair vehicle systems including shocks & struts, HVAC systems, tires, brakes, alignments, and powertrain components to ensure safety and reliability.
• Utilize hand tools, power tools, welding equipment, and other specialized tools to complete repairs efficiently while adhering to safety standards.
• Interpret technical schematics and manuals to troubleshoot complex mechanical issues accurately.
• Perform preventive maintenance routines to minimize downtime and extend the lifespan of vehicles.
• Assist with heavy lifting tasks using appropriate equipment while following safety protocols.
• Provide excellent customer service by communicating repair status clearly and offering recommendations for ongoing maintenance needs.
• Keep detailed records of all repairs performed for compliance and future reference.

• Examines customer vehicles.
• Identifies necessary vehicle repairs and maintenance.
• Estimates cost of repairs.
• Performs vehicle repairs and maintenance.
• Documents services performed.
• Performs services efficiently and according to dealership guidelines.
• Follows dealership and manufacturer service guidelines.
• Requests necessary parts.
• Effectively utilizes available technologies to enhance customer experience.
• Maintains CSI at or above Company standards.
• Maintains an organized, clean and safe work area.
• Participates in required training.
• Records all hours worked accurately in company timekeeping system.
• Follows Safeguards rules and regulations.
• Demonstrates the Company’s Core Values.
• Complies with Company policies and procedures.
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
• Other duties as assigned.

This job has no direct supervisory responsibilities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

• GED
• High School Diploma
• Associate Degree
• Bachelor Degree
• Master Degree
• Doctorate Degree

• Accounting
• Automotive
• Business
• Human Resources
• Information Technology

• up to 3 years
• 3-5 years
• 5+ years

Thorough knowledge of automotive parts and systems. Demonstrable mechanical skills and knowledge. Technical training or commensurate technical experience required.

• Valid Driver’s License
• Certified/senior technician with respective manufacturer.
• State inspection/emissions license required by State.
• All required manufacturer fundamental training and/or NAPA training provided by HAG.
• Meets and/or exceeds manufacturer requirements for ASE tests.
• Completed manufacturer training to perform: warranty repairs/recalls on most vehicles, PDI’s, maintenance, and minor repairs.

Basic Computer skills to utilize timekeeping system. Ability to learn parts department computer inventory and ordering system.

Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.

The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.

Must be able to…