Director IT Business Partner Commercial - Americas

Overview

ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity. ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace where inclusion, creativity, and bold thinking drive progress.

This empowers us to bring our true selves to work, to collaborate more effectively through showing our passion and being confident to bring new ideas to the table. We are not afraid to seize opportunities and make things happen – both individually and collaboratively. We strive to exceed expectations by seeing things differently and doing things differently. This truly is a place where we all share a challenger mindset which drives our success.

• JOB SUMMARY:
  
  The Commercial IT Business Partner Americas serves as a strategic and trusted advisor to the commercial business unit, including Sales, Marketing, and Insights & Intelligence. This role is responsible for driving the digital transformation roadmap by understanding business objectives and identifying, prioritizing, and delivering technology solutions that enable sales growth, enhance customer experience, and improve market analysis. The IT Business Partner will manage the IT project portfolio for the commercial team, facilitate requirements gathering, and ensure seamless communication between IT delivery teams and business stakeholders to ensure high-value outcomes and successful technology adoption.
• WHAT YOU WILL DO:
  
  This role can be further defined by a mix of responsibilities that balance strategic planning and project management:
  This list is not exhaustive and may be supplemented as necessary by the Company.

• Strategic business and IT alignment:
  Serve as a trusted advisor to Sales, Marketing and Insights & Intelligence leadership, translating business needs into technology requirements and a multi-year IT roadmap.
• Strategic Planning:
  Create an IT Annual Plan ensuring alignment with Global IT to support the delivery of the Americas Business Plan, making sure that all elements of the Global IT operating model are aligned and working together across the various teams.
• Portfolio and project management:
  Oversee the commercial IT project portfolio, including demand management, prioritization, and budget tracking. Manage projects throughout their lifecycle to ensure deliverables meet business needs.
• Relationship management:
  Build and maintain strong relationships with key stakeholders across Sales, Marketing, and Insights & Intelligence to ensure technology decisions are collaborative.
• Digital transformation and innovation:
  Drive innovative initiatives to advance commercial analytics, trade promotion effectiveness, and digital channels like B2B. Introduce emerging technologies like AI/ML to create a competitive advantage.
• Business requirements analysis:
  Gather and document detailed business requirements and work with technical teams to ensure solutions are well-understood and implemented correctly.
• Communication and reporting:
  Act as the primary point of contact for IT for the commercial business units, providing regular updates on project status, IT performance, and budget.
• Data governance and analytics:
  Collaborate with data and analytics teams to ensure robust data governance and security practices. Champion real-time, data-driven decision-making for the commercial team.
• Leads and coach internal and external resources.

• Educational background:
  Bachelor's degree in Information Technology, Business, Computer Science, or a related field. An MBA or other advanced degree is a plus.
• Relevant experience: 15+ years of progressive IT experience, with a significant portion in the CPG or a related industry.
• Commercial domain knowledge:
  Deep understanding of commercial processes in a CPG environment, including Sales, Marketing, Trade Promotion Management (TPM), and Customer Relationship Management (CRM).
• System expertise:
  Proven experience with key commercial systems and technologies, such…