Sr. Analyst, Legal Operations

insightsoftware is a global provider of reporting, analytics, and performance management solutions that unlock the potential of business data and transform the way finance and data teams operate. We empower leaders from over 32,000 organizations to make timely and intelligent decisions. Our comprehensive solutions span Financial Planning and Analysis (FP&A), Controllership, and Data and Analytics. We deliver finance teams the insights required to navigate any economic climate and drive greater financial intelligence, while increasing productivity, visibility, accuracy, and compliance.

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* Job Description:

**** Job Description
** insightsoftware is looking for an experienced Senior Analyst, Legal Operations, to support operational excellence across all corporate legal functions including commercial contracting and governance, risk, and compliance (GRCD) for this fast-growing financial technology company based in Raleigh, North Carolina. You'll contribute to strategic initiatives while supporting efficient legal processes, legal operations, and legal technology optimization.
** Commercial Legal Support
*** Partner with the Commercial Legal team to streamline contract workflows, reduce cycle times, and improve deal velocity
* Serve as the primary operational liaison for commercial attorneys, identifying bottlenecks and implementing process improvements
* Develop and maintain playbooks, clause libraries, and self-service resources to enable efficient contract negotiation
* Support contract intake processes and case routing to ensure timely assignment and resolution of commercial legal requests
* Analyze commercial contracting metrics to identify trends, training needs, and opportunities for standardization
** Legal Technology & Systems
*** Assess and support the evaluation of legal technology solutions (e.g., CLM, matter management, knowledge management, eBilling, compliance systems) including Link Squares and Streamline

AI to streamline operations and implement best-in-class processes
* Lead change management initiatives across the legal department, including training, communications, and stakeholder engagement to ensure successful adoption of new systems and processes
* Build client self-help tools, such as dashboards, toolkits, legal training, Q&A resources, and process flows to improve operational efficiencies
* Create and maintain user documentation, training materials, and standard operating procedures for legal technology platforms
* Champion user adoption and serve as a resource for legal team members on system functionality and best practices
* Coordinate with Systems support on automation opportunities for routine legal transactions and processes
** Data Analytics & Reporting
*** Extract, compile, and analyze data from legal systems to support decision-making and identify operational trends
* Create reports and dashboards to track legal department metrics including contract cycle times, matter volumes, legal spend, and SLA performance
* Support the Director of Legal Operations with data analysis for presentations to senior leadership
* Conduct benchmarking analysis and research on legal operations best practices
** Knowledge Management
*** Contribute to knowledge management initiatives and best practice documentation across legal functions
* Maintain and organize legal department resources, templates, and reference materials
** Cross-Functional Collaboration & Support
*** Serve as liaison between legal team and business partners including Sales, Procurement, Finance, Treasury, Tax, IT, HR, and Compliance
* Support M&A integration activities including contract migration, system consolidation, and process harmonization
* Coordinate cross-functional initiatives related to legal processes and compliance
* Support ad-hoc projects and analysis to improve legal operations efficiency across all functions
* ** Strategic Execution** – Plan, organize, and execute efficiently; focus on key priorities that drive business value.
* ** Operational Excellence** – Thrive in a fast-paced, dynamic environment while maintaining accuracy and meeting deadlines consistently.
* ** Enthusiasm** – Exhibit passion and…