Referral Coordinator

Position Overview

This person is responsible for facilitating the process of incoming referrals, scheduling appointments, assisting front desk staff, and communicating with referring offices to ensure a smooth transition in patient care.

• Manage and schedule incoming referrals.
• Communicate thoroughly with referring offices.
• Enter demographics and verify insurance in EHR system.
• Pre-screen patients to determine if they require an authorization to a specialist office.
• Answer incoming calls.
• Review patient forms and apply any changes necessary in the system.
• Take payment for disability/fmla paperwork.
• Keep desk, work area and break room neat, clean and orderly. (Food/drink on desk should be out of visible sight of patients.)
• Cover front desk for colleagues on their day off including checking in patients.
• Other duties as assigned by Administrator or Physicians.

• High School Diploma or equivalency
• Medical office experience is a plus.
• Have adequate knowledge of surgical procedures and related diagnoses
• Have knowledge of general medical terminology

• Work is normally performed in a typical interior office work environment
• Very limited physical effort required

Job Type: Full-time

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

• medical office: 2 years (Preferred)

Work Location:

In person