Ophthalmic Front Office & Patient Experience Specialist

A leading eye care provider in Concord, North Carolina, is seeking a Front Office Specialist. This role involves being the first point of contact for patients, managing appointments, and performing essential administrative duties. Previous medical or ophthalmic experience is preferred along with strong customer service skills. Key responsibilities include greeting patients, managing patient flows, and ensuring accurate insurance authorizations. The ideal candidate will have a high school diploma and proficiency in Microsoft Office applications.
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