Medical Biller - Front Desk Receptionist

WHY SHOULD YOU CONSIDER JOINING US?

Are you the type of person who lights up a room, stays calm under pressure, and thrives on helping others feel supported and seen? If you're highly organized, love creating smooth experiences for others, and have a knack for front desk finesse and medical billing, Carolina Total Care in Concord, NC has the perfect opportunity for you! We're on the hunt for a full‑time Medical Biller - Front Desk Receptionist who brings energy, empathy, and attention to detail to every task.

$17.50–$21 per hour + monthly bonuses

• 8 days of paid time off (PTO)
• 5 days of holiday pay
• Discounts on supplements
• Paid training
• Monthly bonuses
• Travel and seminar expenses covered
• Complimentary healthcare treatments for you and your immediate family

Carolina Total Care is dedicated to providing comprehensive, natural state‑of‑the‑art healthcare to our patients. Our integrated team of multi‑specialty providers follows a patient‑centered approach to optimize health and function. We believe in treating the whole body as an integrated system and offer a range of services, including chiropractic care, spinal decompression, weight loss, class 4 laser treatment, a specialized neuropathy program, nutrition, and home therapies.

As part of our team, you'll be part of a family‑focused practice that is driven by the values of excellence, empathy, and respect.

You enjoy a Monday–Thursday schedule from 8:30 AM to 6:15 PM, with a half‑day Friday to help you ease into the weekend—perfect for work‑life balance!

As our Medical Biller - Front Desk Receptionist, your day begins by welcoming familiar faces and first‑time visitors with a warm smile. You guide them through the check‑in process with confidence, making sure everything runs smoothly at the front desk. You keep communication flowing as you answer calls, emails, and texts with clarity and care. Between appointments, you're managing the schedule like a pro, supporting internal marketing efforts, and stepping in with insurance verification and billing tasks—your attention to detail ensures nothing slips through the cracks.

Behind the scenes, you're collaborating with our clinical team to keep operations running efficiently, all while making patients feel seen, heard, and supported.

• 5+ years of customer service experience
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• A team player who thrives in a structured yet caring environment
• Outgoing, empathetic, and detail‑oriented personality
• Ability to be on your feet and active during your shift
• Medical billing and insurance experience strongly preferred
• Experience in a chiropractic, medical, or dental office is a plus

If this sounds like your kind of role, don't wait—apply now with our quick 3‑minute, mobile‑friendly initial application for this Medical Biller – Front Desk Receptionist position at Carolina Total Care. We're excited to meet the right person ready to bring heart and skill to our patient‑focused practice!