Supervisor Regional Service Training - Generator

We are Generac, a leading energy technology company committed to powering a smarter world.

Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.

The Supervisor Regional Service Training is responsible for training/instructing technicians in all aspects of repair and installation for Generac products using a variety of methods including classroom presentations and hands on lab instruction. In addition to in person training, this position is responsible for conducting some training via live stream. The Supervisor Regional Service Training oversees the day to day operations of the regional service training centers including staff performance, goal achievement, and establishing best practices to ensure success.

This position applies technical skills and knowledge of start‑up, operation and troubleshooting of all Generac products and provides a high level of technical expertise.

* This position is onsite at our training facility in Concord, North Carolina

• Bachelor’s Degree or equivalent experience.
• 5 years of HVAC, automotive, generator experience as a field technician or relevant experience
• 3 years technical training experience
• 1 year of mentoring or leading a team
• Valid driver’s license

• Experience with MS Office to include:
  Word, PowerPoint and Excel
• Supervises the regional training centers to keep company standards and promote a positive training environment. Selects, coaches and develops staff. Sets clear expectations to inspire and motivate the team. Manages performance– recognizing achievement, providing feedback and administering progressive discipline when necessary. Supports content development and future course offerings.
• Conduct training sessions as needed to train technicians in all aspects of installation and repair of Generac products using a variety of methods including classroom instruction and hands on labs. This is based on training schedule and team support.

• Ability to write, present, and instruct technical information
• Ability to deal with shifting priorities and moving deadlines
• Excellent leadership, presentation, and communication skills

While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus.

Occasional travel.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.