Billing Specialist

Job Description Summary

As a member of the Customer Administration Management (CAM) team, the Billing Specialist is responsible for providing detailed financial and administrative services across the Avante Health Solutions organization. This position is primarily responsible for preparing, releasing, and distributing all Accounts Receivable (AR) invoices based on transaction type.

• Prepare invoices for review and release for all shipments, service orders, service contracts, and rental orders
• Review invoices for correctness, including but not limited to, review of Purchase Order, Customer Bill To, and Sales Tax
• Distribute invoices in a timely manner to customers via email, virtual upload, mail, or fax, dependent upon customer preference and Enterprise Resource Planning (ERP) software (i.e. Acumatica) set-up
• Responsible for fielding incoming customer AR calls
• Support general Business Account Administration for initial set-up of Business Accounts and conversion of Customer accounts
• Work closely with CAM team members to maintain and update Business Accounts
• Coordinate with Sales Representatives and Customer Service Representatives for requests related to invoice preparation or distribution
• Serve as back-up for cash application within local facility
• Update customer purchase orders on invoices
• Provide invoice copies
• Assist in month-end closing procedures
• Adhere to company policies, guidelines, and regulatory requirements per ISO: standards and the Company’s Quality Management System
• Demonstrate excellent communication skills to receive and convey information clearly and effectively at all levels of the organization
• Possess excellent interpersonal skills to interact effectively with staff, vendors and guests
• Help to identify continuous improvement in purchasing and administrative processes and offers solutions to promote efficiency as Avante continues to grow
• Work professionally and efficiently with all levels within the organization
• Adhere to all company employment policies and safe practices
• Perform other duties as assigned

• Associates degree in accounting or similar field of study
• At least two years of Accounts Receivable experience in a professional work environment
• Or a qualifying combination of education and experience
• Billing experience in distribution, manufacturing, or warehouse industry preferred
• Strong working knowledge of an ERP preferred

Exceptional ability to speak and write effectively in a business environment. Able to provide critical analysis and strategic thinking related to process improvement. Able to identify non-value-added work and make recommendations around quality and cycle time improvement. Ability to maintain an elevated level of accuracy in preparing and entering data. Superb time management and organizational skills with the ability to meet regular and frequent deadlines.

Attention to detail required. Ability to work well as a team member. Must demonstrate sound work ethic, flexibility, respectfulness, honesty, and trustworthiness. Must also be punctual and dependable. Must possess cultural awareness and sensitivity.

Requires knowledge and understanding of finance and accounting principles and procedures and planning. Requires knowledge of office practices and record keeping and reporting systems; records management and file maintenance. Ability to effectively use Microsoft Products:
Outlook, Word, Excel and to use or learn specific software needed to improve productivity.

Strong oral and written communication skills. Ability to read and interpret documents such as financial journals, operating and accounting instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively with customers or employees of the organization. Ability to read through reporting and compliance requirements.

Ability to work with mathematical concepts such as probability and statistical inference, and the ability to apply concepts such as fractions, percentages, ratios, and proportions to financial and practical situations.…