Used Car Mechanic; Automotive Technician

Overview

Hendrick Volkswagen of Concord

Location:

7500 Hendrick Auto Plaza NW, Concord, North Carolina 28027

Join our Volkswagen service team as a Used Car Technician, where your expertise in vehicle inspection and maintenance will ensure our pre-owned/used vehicles are road-ready and reliable!

• Examines customer vehicles.
• Identifies necessary vehicle repairs and maintenance.
• Estimates cost of repairs.
• Performs vehicle repairs and maintenance.
• Documents services performed.
• Performs services efficiently and according to dealership guidelines.
• Follows dealership and manufacturer service guidelines.
• Requests necessary parts.
• Effectively utilizes available technologies to enhance customer experience.
• Maintains CSI at or above Company standards
• Maintains an organized, clean and safe work area
• Participates in required training
• Records all hours worked accurately in company timekeeping system
• Follows Safeguards rules and regulations.
• Demonstrates the Company’s Core Values
• Complies with Company policies and procedures
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
• Other duties as assigned

• High School diploma or equivalent.
• Valid Driver's License.
• Minimum of 2 years of experience as an Automotive Technician.
• ASE Certification or equivalent automotive certifications are advantageous.
• Strong knowledge of automotive systems, including engines, transmissions, brakes, and electrical systems.
• Proficiency with diagnostic tools and equipment.
• Ability to perform routine maintenance and repairs on various vehicle makes and models.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Excellent communication and customer service skills.
• Physical ability to lift heavy parts and equipment.
• Willingness to stay updated on the latest automotive technologies and repair techniques.

Automotive

• Valid Driver’s License.
• Certified/senior technician with respective manufacturer.
• State inspection/emissions license required by State.
• All required manufacturer fundamental training and/or NAPA training provided by HAG.
• Meets and/or exceeds manufacturer requirements for ASE tests.
• Completed manufacturer training to perform: warranty repairs/recalls on most vehicles, PDI’s, maintenance, and minor repairs.

Basic Computer skills to utilize timekeeping system. Ability to learn parts department computer inventory and ordering system.

Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.

The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.

Must be able to lift up to 50 pounds. While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.

Duties are performed primarily in the service area. Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment. May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions. Frequently interacts with customers, service advisors and the service manager.

Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees.

Ability to add, subtract, multiply and divide.

Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. Ability to understand and follow technical manuals.

To perform the job successfully, an individual should demonstrate the following Core Values:

Servant Leadership
Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.

Teamwork…