Account Receivable Representative - Customer

Position: Account Receivable Representative - Large Customer
Job Purpose

Work in the accounts receivable area of the accounting department with minimal supervision with an emphasis on reporting and maintaining timely customer billing, cash posting, and reporting.

Duties and responsibilities

• Ensure timely daily invoicing, reviews and portal submissions.
• Match invoices to receiving documents.
• Daily application of customer payments and researching any discrepancies.
• Maintain customer records according to AR policy, including resolving customer inquiries within 24-48 hours.
• Prepare bi-weekly reporting for largest customer.
• Prepare and manage rollout tracker for project initiatives.
• Collaborate with internal departments to provide support for chargebacks.
• Communicate with internal and external customers by telephone and by email to investigate complaints, verify the accuracy of charges, or correct errors in accounts.
• Send customer statements.
• Other projects assigned as necessary

Qualifications

• Preferred:
  Associate degree or 4 years' equivalent experience
• Accounts Receivable experience required.
• Knowledge and experience of accounting/financial terms and procedures.
• Strong knowledge of MS Excel, including passing Excel skills test prior to employment.
• Strong knowledge of PC and typing skills.
• Strong organizational and record-keeping skills.
• Be motivated, a self-starter, and a team player.
• Able to critically think and problem-solve.
• Professional with excellent interpersonal skills.
• Able to plan, be organized, and prioritize daily activities.

Supervisory Responsibilities

No Supervisory Responsibilities

Physical Demands

• Ability to work in an office setting, and spend primary working hours at a desk using a computer and other office equipment such as printers, copiers, postage machines, etc.
• Be able to lift a minimum of 5 pounds.
• Ability to go to the production floor and work with factory and warehouse employees.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

Safety Requirements

Ability to wear required PPE if in any manufacturing area.

DNP IAM is a 100 percent U.S. subsidiary of Dai Nippon Printing Co., Ltd. (DNP) - the world's largest manufacturer of dye-sublimation media for photo printers and thermal transfer ribbons and barcode printers. DNP Imagingcomm America Corporation has the broadest selection of solutions for the photo retail market and products designed to address retailer's specific business goals and objectives-backed by the quality and reliability today's customers expect.

Manufacturing, sales, and development offices of dye-sublimation media for photo printers are in Concord, NC, and more information is available at

DNP Imagingcomm America Corporation is an equal opportunity employer that does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.