Casualty Claim Representative – Bodily Injury Specialist

Join to apply for the Casualty Claim Representative – Bodily Injury Specialist role at Plymouth Rock Assurance.

Are you an experienced claims professional ready to advance your career? Join our team to handle high-severity First and Third-Party Bodily Injury claims in both Personal Lines and Commercial settings. You will manage complex, high-exposure cases and influence claim outcomes for policyholders and the company.

• Investigations with Impact: Conduct thorough coverage, liability, and injury investigations, securing statements to resolve claims efficiently.
• Master Policy Analysis: Navigate complex insurance policies, advising on Excess and Primary coverage matters.
• Lead Field Oversight: Direct field investigations and coordinate with vendors (Field/Counsel/Surveillance) to ensure effective claim resolutions.
• Strategic Reserve Management: Maintain financial oversight with accurate, timely reserve analyses based on claim developments.
• Litigation & Fraud Prevention: Collaborate with defense counsel, manage litigation strategies, and work with SIU to combat fraud.
• Skilled Negotiations: Resolve claims through merit-based discussions with injured parties and attorneys for favorable outcomes.
• Subrogation & Recovery: Identify and pursue subrogation opportunities to minimize losses.
• Legal Representation: Represent Plymouth Rock in arbitrations, depositions, mediations, and trials.
• Professional Growth & Leadership: Stay ahead of industry trends, participate in training, and contribute to team initiatives.

• Education – Bachelor’s degree from an accredited institution.
• Experience – 5–10 years handling complex liability claims (Commercial, Homeowners, UM/UIM, Excess/Umbrella).
• Expertise – Deep knowledge of litigation, arbitration, and trial procedures, plus multi-state claim handling experience.
• Leadership & Analytical Skills – Strong self-motivation, coverage analysis, investigation, and negotiation abilities.
• Communication Excellence – Organizational, problem-solving, and interpersonal skills.
• Regulatory Knowledge – Thorough understanding of state laws, regulatory guidelines, and statutory requirements.

• 4 weeks paid time off + 9 paid holidays annually
• Free onsite gym at Boston location
• Tuition Reimbursement
• Comprehensive health insurance options starting Day 1 (medical, dental, vision)
• Health and wellness programs, fitness reimbursements
• Auto and home insurance discounts
• Matching gift programs
• Annual 401(k) contribution (up to 7.5%)
• Paid family leave options including parental leave
• Resources for professional development (Linked In Learning, licensure assistance)

The Plymouth Rock Company and affiliates manage over $2 billion in auto and homeowner’s insurance across the Northeast and mid-Atlantic. Known for excellent service, technology investments, and employee empowerment, we employ over 1,900 staff and are headquartered in Boston, MA. Plymouth Rock Assurance holds an “A-/Excellent” rating from A.M. Best.

• Seniority Level: Mid-Senior level
• Employment Type:
  
  Full-time
• Job Function:
  Finance and Sales
• Industry: Insurance