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In-Home Support Service Coordinator

Job in Concord, Merrimack County, New Hampshire, 03306, USA
Listing for: Community Bridges
Full Time position
Listed on 2026-02-01
Job specializations:
  • Healthcare
    Community Health, Healthcare Administration
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Overview

COMMUNITY BRIDGES IS GROWING AND WE WANT YOU TO JOIN OUR TEAM!

  • $1,000 Sign-On Bonus***

Community Bridges is looking for 1 full-time In-Home Support Service Coordinator. We are a non-profit agency founded in 1982 with a mission to advance the integration, growth, and interdependence of people with developmental disabilities within their own communities. Building on the strengths of over 1,100 individuals in the greater Capital Area and their families, we work to identify barriers of access to find creative solutions to develop meaningful community engagement.

The In-Home Supports Service Coordinator assists individuals and families through education and support to develop and achieve their personal goals/vision. In collaboration with family/individual the Service Coordinator will advocate for the resources needed on behalf of families/individuals. The role of the Service Coordinator is to link families to education and training opportunities and to develop short and long-term person-centered futures planning to accomplish goals, and initiate actions to make those goals a reality.

The Service Coordinator will co-supervise the employee(s) in each program. The In-Home Support Service Coordinator provides oversight and guidance on hiring/termination, development training, work performance, and yearly review process.

Qualifications

Education: Associate's Degree or equivalent experience in a similar role preferred.

Experience: At least 2 years' experience working with people who have a disability involving at least 1-year supervisory experience of personnel and administrative duties preferred.

Compensation And Benefits

There is a $1000 sign-on bonus for this position - $500 will be paid at the time of hire and $500 will be paid after 6 months in the role. Please note, sign-on bonuses are for new hires only. Re-hires and transfers are not eligible at this time.

Paid Time Off: For a full-time employee working 40 hours a week, 22 days of Paid Time Off is received per year! PTO days will increase over the years based on longevity and there is no waiting period to start using your PTO.

Insurance: Medical, Dental, Vision, 403b with 1% company match, Excellent Paid Time Off, Life Insurance, Employer-paid Short Term Disability, and Employer paid Life Insurance.

Mileage Reimbursement: Employees are reimbursed for approved mileage driven on the clock.

Paid Training: As an employee, you are paid your usual rate of pay while attending training!

Specific Duties And Responsibilities

  • Provide direct support to families including but not limited to: home visits, and occasional transportation; information and referral assistance in accessing and/or applying for benefits; attending and participating in IEP and other school meetings; information and referral to community resources, direct supports (i.e., crisis intervention, advocacy and mediation), information and advocacy with community resources as requested by the family.
  • Identifying natural supports, current unmet needs, and future plans. Provides follow-up contacts as needed and requested by family.
  • Maintains up-to-date, accurate information and knowledge of community resources, information, and referral.
  • Facilitate ISA development including coordinating the meeting, determining responsibilities for providing services, assuring that goals are related to individuals desired future, and ensuring completion of necessary evaluations/assessments on behalf of the individual.
  • Facilitate communication between service providers, individual, family, and Community Bridges, on-going review, monitoring, and evaluation of formal service provision, facilitation of service re-design as needed and requested. Ensures compliance with applicable state regulations.
  • Creates amendments, budget changes, contingency plans, provider schedules, Prior Authorization packets etc. as identified by internal staff and the Family Representative. Co-manages and develops program design, staff, budget and expenses with identified Family Representative.
  • Documents monthly check-ins with individual/family and employees assigned to each account. Documentation will be kept up to date each month in database…
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