Field Reimbursement Manager - Immunology Dermatology – Manchester, NH – Johnson & Johnson HCS, Inc.

Field Reimbursement Manager – Manchester, NH – Johnson & Johnson HCS, Inc.

Join Johnson & Johnson Med Tech as a Field Reimbursement Manager (FRM) to support patient access to J&J Immunology therapies across multiple New Hampshire territories.

The FRM is a field-based lead for education, assistance, and issue resolution with healthcare providers (HCPs) and their staff concerning patient access to J&J Immunology therapies. The role involves on-site engagement (~50% of time), assessing education needs, and facilitating collaboration with stakeholders.

• Educate HCPs on product coverage, prior authorizations and appeals, reimbursement processes, claims submissions, procedures, and coding requirements for core and launch products.
• Collaborate with field support team members and serve as reimbursement expert for the local team.
• Act with urgency to address critical access and affordability issues for patients.
• Partner with managed care colleagues to understand current policies and anticipate future changes.
• Conduct field-based reimbursement and access support, education, and creative problem‑solving aligned to FRM Rules of Engagement.
• Build trust‑based relationships with customers in all assigned Immunology accounts.
• Manage territory logistics, routing, and account business planning.
• Maintain and grow knowledge of market dynamics including coverage and coding requirements.
• Grow understanding of hub and specialty distribution channels to improve practice and patient support needs.
• Collaborate with internal J&J departments and serve as subject matter expert on access and affordability solutions across multiple payer types.
• Execute business in accordance with ethical, legal, and compliance standards, including completion of required training.

• Extensive knowledge of medication access channels, including pharmacy and medical benefits, buy & bill, and assignment of benefit (AOB) across multiple sites of care.
• Remain current on and anticipate changes in product coverage, access knowledge, marketplace conditions, and stakeholder practices.
• Understand and adapt to the evolving healthcare ecosystem to customize resourcing and messaging to HCPs and staff.

• Bachelor’s degree in healthcare, business, or public administration (MBA or MPH preferred).
• Minimum five years of relevant professional experience.
• Account management and/or reimbursement experience in hospital or provider office settings.
• Expertise with pharmacy and medical/buy & bill benefits, coding, and billing.
• Reimbursement or managed care experience (revenue cycle, prior authorization, coding, appeals).
• Ability to establish relationships, collaborate, and influence across a matrix organization.
• Problem‑solving ability to navigate challenging access scenarios and identify timely solutions.
• Experience with patient support HUB services.
• Valid U.S. driver’s license and acceptable driving record.
• Consistent up to 50% travel.
• Permanent residence in the listed territory.

• Immunology disease‑state experience.
• Advanced degree or certifications in prior authorization or billing and coding.
• Strong market‑access acumen related to payer approval processes.
• Understanding of Medicare, Medicaid, and private payer initiatives affecting reimbursement.
• Expertise in payer policy and reimbursement (coding, coverage, payment).
• Competence with  CRM, Microsoft Word, and Excel.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or other characteristics protected by law. J&J actively seeks qualified veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you need an accommodation due to a disability, please contact us at  or AskGS for assistance.