Burner Service Technician - Oil

Burner Service Technician - Oil

$2,000 Sign on Bonus
. Hourly rate is based on experience, knowledge, skills, and other qualifications.

Oil Service Technicians install, maintain, and repair residential and commercial heating and cooling systems, as well as related tanks and piping.

• Installs, maintains, and repairs heating, ventilation, and cooling equipment at commercial and residential customer sites.
• Communicates in a timely manner with office staff, maintaining a schedule and ensuring any delays are properly communicated to the customer.
• Follows a standardized format for customer visits, documenting all installed equipment upon arrival (make, model, serial number, type of fuel, test measurements, and pictures where applicable).
• Diagnoses diverse electrical and mechanical service issues.
• Explains the diagnosed issue in concise terms to the customer, together with the resolution.
• Understands and articulately conveys company pricing and services to customers.
• Obtains needed replacement parts, calibrates system to manufacturer’s recommendations, and thoroughly tests components for functionality.
• Identifies and reports potential opportunities for additional business (new systems, service contracts, additional services).
• Completes the visit by obtaining customer signature and accurate customer information, including email address.
• Notifies dispatchers of any issues that require repair or compromise delivery or service.
• Maintains proper stock, parts, tools, and safety equipment in the vehicle.
• Maintains company vehicle, including frequent interior and exterior cleaning, refueling, reporting any mechanical issues, and submitting completed monthly vehicle inspection and mileage log forms.
• Participates in company‑provided training opportunities on latest industry technologies.
• Conducts visual oil tank inspections, recording condition with pictures and descriptions.
• Executes other duties assigned by the Service Manager.

• Minimum of three years of experience in oil service or equipment sales preferred.
• NH oil burner service license.
• EPA 608 certificate preferred.
• Clean MA/NH driving record.
• Understanding of blueprints, plans, and manuals.
• Ability to pass company‑provided drug test, alcohol test, and physical.
• Availability to work a flexible schedule, including weekends, overtime, and on‑call shifts.

• This is an hourly, non‑exempt position. Electronic timekeeping of all hours worked is required.

While performing the duties of this job, the employee is regularly required to stand and walk, and must be able to bend or kneel to view the underside of tanks. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Hourly pay ranges from $28.00 to $40.00.

• Employee Discount on gasoline, residential propane, and oil.
• Medical, Dental, and Vision Insurance.
• 401(k) Retirement Plan with Company Match.
• Paid Time Off.
• Company‑Paid Life Insurance and Optional Life Insurance.
• Short‑Term and Long‑Term Disability.
• Critical Illness and/or Accident Insurance.

Haffner's: A Regional Leader Fueled by Family, Integrity, and Safety. We are a prominent wholesale fuel distributor in New England, managing 72 gas stations, convenience stores, car washes, and food service locations across Massachusetts, New Hampshire, and Maine.

We also offer heating oil, propane, and HVAC services to 45,000 customers across the region. Our commitment to integrity and safety is unwavering; we build relationships and consistently do the right thing.

Haffner’s is committed to equal employment opportunity and providing reasonable accommodations to those with physical and/or mental disabilities. We value and encourage diversity and do not discriminate based on race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, or any other basis protected by federal, state, or local law.

Haffner’s is committed to providing a safe work environment for all employees.