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Commercial Lines Account Manager
Job in
Concord, Middlesex County, Massachusetts, 01742, USA
Listed on 2026-02-03
Listing for:
One Digital
Full Time
position Listed on 2026-02-03
Job specializations:
-
Insurance
Insurance Sales
Job Description & How to Apply Below
If you are looking for a career where you are helping people and businesses thrive, even during times of uncertainty, One Digital is the right career for you.
Our Newest Opportunity:
POSITION SUMMARY:
To provide technical, sales and marketing support for the Commercial Lines Team in processing all lines of commercial insurance in accordance with the objectives and procedures outlined by the Team/Branch Manager in order to provide the highest level of service to our clients.
ESSENTIAL FUNCTIONS:
1. Process new business, renewals, cancellations and endorsement requests on computer system, with insurance carriers and in client's files per the request of client or producers.
2. Create, type and send necessary correspondence to insurance companies and clients in order to update, obtain or verify necessary information in order to service all accounts.
3. Review binders, policies and endorsements on all new business and renewals for accuracy and relevance. Input this data on the computer system and maintain paper files for each account.
4. Answer client's questions about their insurance coverages and needs.
5. Answer insurance company underwriter's questions about client accounts.
6. Assist producers in preparing proposals, providing policy summaries and account reviews.
7. Build up a rapport with our counterpart at the client's office.
8. Assist the accounting department in the reconciliation of Company accounts.
9. Provide prompt, accurate, courteous service to our clients.
10. Continue to look for opportunities to make new sales when in contact with clients. Interface with the Personal Lines Team/Producer to develop personal lines sales.
11. All tasks should be handled in a manner which are in compliance with the "Quality Control Manual for Commercial Lines Insurance" and according to Corporate guidelines and procedures.
OTHER RESPONSIBILITIES:
1. Pursue a program of personal and professional development.
2. Perform other specific duties and projects as assigned by Team/Branch Manager.
EDUCATION, EXPERIENCE AND
SKILLS REQUIRED:
1. A high school diploma, two years of college or two years experience in the insurance industry.
2. Ability to use office equipment such as computer terminals, calculators, copiers, fax machines, typewriters.
3. Word processing and typing skills required.
4. Strong respect for confidentiality and attention to detail.
5. Good written and oral communication skills.
6. Ability to understand and analyze commercial lines coverages, forms and policies.
7. Holds required and appropriate insurance agent's license.
The typical base pay range for this role nationwide is $80,000 to $90,000 per year.
Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company's performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs.
You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.
To learn more, visit:
One Digital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.
One Digital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, "protected characteristics").
A copy of the Federal EEO poster is linked here.
Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform…
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