Patient Services Representitive-Cardio​/Pulmonary​/Neurology​/Sleep Lab

Patient Services Representitive-Cardio/Pulmonary/Neurology/Sleep Lab

Job : 33558

Category: Clerical & Administrative Support

Location:

133 Old Road to Nine Acre Corner,
Concord,
MA 01742

Department: Cardiology

Schedule: Full Time

Shift: Day shift

Hours:

Pay Range: $18.00 - $22.00 per hour

Reporting to the Director of Cardio/Pulmonary/Neurology/Sleep Disorders, greets patients, visitors and physicians entering the department, answers and manages phone calls to the 4 East department lines, accurately assists in various forms of record processing for 4 East departments. Must maintain a high level of patient confidentiality via HIPPA guidelines and be committed to Service Excellence at all times.

• High school diploma or equivalent required
• Medical Terminology course preferred.
• Previous coursework related to administrative skills preferred.

• One year in a medical office environment preferred.
• Customer service, data entry, and Hospital RIS experience a plus.

None required.

• Organization and multitasking skills
• Ability to read and communicate effectively using medical terminology
• Accurate data entry skills
• Courteous and professional manner when dealing with public both in person and on the phone
• Must have the ability to work in a fast-paced environment, i.e., answer phones, give verbal reports, generate paperwork in an organized manner all at the same time as well as working with minimal supervision
• Knowledge of medical terminology
• Maintains standard of performance which promote Service Excellence
• Must be able to read, write, and communicate in English.
• Computer skills required.
• Ability to maintain confidential information.