Security Guest Service Ambassador

Overview

Be the first line of safety and service in a fast-paced park environment where no two days are the same. This role combines proactive security, emergency response, and exceptional guest interaction—protecting people and property while ensuring a welcoming, orderly, and memorable experience for everyone. From patrols and access control to incident response and guest assistance, you’ll play a critical role in keeping the park safe, fun, and running smoothly.

• Interact with guests providing directions and assistance
• Protect employees, guests, and company property
• Enforce park policies
• Control park access, checking vehicle permits and scanning s for team members, vendors, and contractors
• Patrol and inspect assigned areas of the park
• Keep unauthorized personnel out of restricted areas
• Greet and screen guests entering through metal detection and check their bags for prohibited items
• Monitor all areas for safety hazards, including fire, theft, and vandalism
• Maintain ride queue lines, sending line jumpers to the back to ensure an efficient boarding process

• Must be 18 years or older
• Able to lift, carry, and balance heavy loads
• Physical qualifications to stand, walk, stoop, bend, and reach throughout your shift
• Excellent verbal and written communication skills
• Able to work a flexible schedule, including nights, weekends, and holidays