Salesperson, Sales Representative

Hendrick Chrysler Dodge Jeep Ram FIAT of Concord

Location:

7630 Hendrick Auto Plaza NW, Concord, North Carolina 28027

Sells new or used vehicles at a profit to the dealership, while ensuring customer satisfaction.

This job has no direct supervisory responsibilities.

• Meet dealership sales goals.
• Greets customers and determines make, type, and quality of vehicle desired.
• Explains features and demonstrates operation of vehicle in showroom or on demonstration drive.
• Suggests optional equipment for customer to purchase.
• Computes and quotes sales price, including tax, trade‑in allowance, and discount.
• Completes paperwork accompanying vehicle sales, including preparing sales slip or sales contract.
• Arranges for delivery and registration of vehicle.
• Researches availability of models and optional equipment.
• Engages in business development.
• Addresses customer concerns.
• Maintains CSI at or above company standards.
• Maintains an organized, clean and safe work area.
• Participates in required training.
• Records all hours worked accurately in company time‑keeping system.
• Follows safeguards rules and regulations.
• Demonstrates the company’s core values.
• Complies with company policies and procedures.
• Observes all federal, state, local and company safety rules and regulations.
• Other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

• GED
• High School Diploma
• Associate Degree
• Bachelor Degree
• Master Degree
• Doctorate Degree

• Accounting
• Automotive
• Business
• Human Resources
• Information Technology

• Up to 3 years
• 3-5 years
• 5+ years

Prior sales and/or customer service experience desired.

• Valid Driver’s License
• Automobile Salesperson License

Intermediate knowledge of Microsoft Office products. Intermediate ability to learn web applications for customer management.

Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.

Regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.

Talk or hear regularly. Stand, walk, and sit frequently.

Duties performed throughout the premises, both indoors and outdoors and on customer test drives. May be exposed to various work environments. Heavy standing work. Frequent movement around the company facilities and the outdoor car lot.

Read and comprehend instructions, correspondence, and memos. Present information effectively in one‑on‑one and small group situations.

Add, subtract, multiply and divide.

Apply common sense understanding to carry out instructions. Deal with standardized situations.

• Servant Leadership
• Teamwork through Trust & Respect
• Integrity
• Commitment to Customer Enthusiasm
• Passion for Winning
• Accountability at All Levels
• Commitment to Continuous Improvement

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://(Use the "Apply for this Job" box below). Your Rights
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