Produce Supervisor

Overview

We are seeking a Produce Supervisor! 99 Ranch Market is one of the largest Asian supermarket chains in the United States. We have store locations in California, Nevada, Texas, Washington, Oregon, Maryland, Massachusetts, Virginia, New Jersey, and more to come! We are passionate and honored to be shaping the Asian Supermarket culture within the grocery industry. As 99 Ranch Market expands, we have new positions open.

We welcome new members to grow alongside the family.

• Overall Department Operation – Supervise the operation of the Produce department, starting from product preparation, product display, material distribution, and inventory control to increase product exposure and process efficiency for higher sales.
• Customer Service – Ensure department team members provide excellent customer service, identify any issues in the early stage and propose action plans on a continued basis, and encourage and answer all customer suggestions and complaints to increase customer service optimization.
• PI Count & System Usage – Use the company system to track product sales and inventory, ensure accurate inventory numbers, and efficiently conduct the monthly physical inventory count.
• Omni & HQ Support – Assist in supervising and performing Omni channel services and initiatives and all accounting, administrative, maintenance, and marketing duties, including identifying efficient and productive weekly marking plans by utilizing all resources available to achieve better performance and maximize sales.
• Ordering & Receiving – Make reasonable product ordering according to the company’s order, schedule, and deadlines, and check product quality and quantity when receiving products.
• Stocking & Processing – Distribute, refill, and rotate deliveries, products, and stock room using First-In-First-Out (FIFO) methods to meet customer needs and manage the cutting, trimming, and packing of products into saleable sizes, weights, and labeling to reflect accurate pricing information.
• Display – Supervise the decorating of stores with attractive product displays and proper signage to showcase freshness and quality, create and distribute promotional materials to customers, and ensure shelf tags are labeled correctly to drive sales and marketing initiatives.
• Compliance, Loss Prevention, & Reporting – Monitor and safeguard all store department assets, report any department accidents, urgent notices, and other violations or incidents, and report them to the Department Manager.
• Safety – Maintain and ensure safe and sanitary working environments throughout the store and department and comply with internal procedures and safety codes to meet federal, state, and local regulations.
• Maintenance – Maintain and clean equipment, machines, and appliances regularly to ensure freshness and quality of products, monitor equipment to be at the appropriate temperature, coordinate maintenance accordingly, and keep accurate logs according to the company policies, state food safety, and health regulations.
• Sustainability – Assist in managing the expiration dates of products to take expired products off the shelves and order new ones on time to refill and replenish products to meet customer demands.
• Promotion & Demo – Follow company procedures to plan for promotion events, prepare the appropriate amount of products, set reasonable prices to increase sales, and arrange demos when necessary.
• Perform other duties as assigned by management.

• 1 year of clerical experience in the produce department or equivalent is required.
• Bilingual in English/Mandarin, English/Cantonese, or English/Spanish is preferred.
• Ability to work assigned schedules, including weekend, and holidays as needed.
• Currently possess or have the ability to possess a Food Handler’s certificate.

• Knowledge of food production process, product lines, and labeling.
• Knowledge of safety rules and regulations established by the company and government.
• Strong attention to detail, communication, leadership, and time management skills.
• Strong active listening, execution, critical thinking, and problem-solving skills.
• Strong organizational,…