Sr Claims Manager

Overview

Do you consider yourself to be a highly technical, strong communicator with the desire to work in a team environment on complex projects? Gilbane is seeking a Senior Claims Manager to manage complex claims for our Federal division. This role can be based out of any Gilbane office with preference to Concord, California or Jacksonville, Florida.

The Senior Claims Manager oversees the evaluation, investigation and resolution of complex Requests for Equitable Adjustment (REAs) or legal claims involving the Federal Government. The Senior Claims Manager supports project teams to ensure compliance, financial recovery, and efficient preparation of REAs and Certified Claims. The Senior Claims Manager is a professional with a high level of subject matter expertise in Federal dispute resolutions including REAs and Certified Claims.

As a Top-10 ENR Contractor, Gilbane is a family-owned business with 45 offices that has been shaping communities since 1870. Consistently recognized as one of the most reputable construction management firms in the country, Gilbane is committed to delivering projects safely and on-time.

We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

You are a coach/leader who leads with an inclusive and empathetic mindset. You provide feedback and guidance to help others excel in their current or future roles. You determine priorities, delegate work, and effectively communicate progress. You establish measures to assess the impact, quality, and timeliness of results while praising successes and sharing lessons learned. You build high performing teams by attracting, engaging, developing, and retaining talented individuals through motivation and discipline to maximize impact on the organization and the individual.

You leverage business insights by understanding industry trends, local market/economic conditions, and Gilbane’s business model to make critical decisions and create competitive advantage. You deploy a strategic mindset when considering solutions to long-term opportunities and risks that may develop in the future.

Your core values match Gilbane’s:
Integrity, Caring, Teamwork, Tough mindedness, Dedication to Excellence, Discipline, Loyalty, and Entrepreneurship.

Gilbane offers employees multi-dimensional training opportunities through a number of resources. While managing your responsibilities to projects, you will be able to enroll in trainings through our award-winning Gilbane University to build leadership and technical skills. In addition, you would work with an experienced team which provides you with the opportunity to learn new industry skills every day. You will protect and promote the interests of both Gilbane and the client in all matters as well as demonstrating the personal characteristics of a developing leader.

• Works with the project team and Contracts Manager to establish entitlement for REAs and a strategy for development.
• Reviews all correspondence and back up documentation relevant to the REA.
• Creates and maintains files in the appropriate file structure.
• Coordinates with Gilbane Legal, Safety, Operations, and Accounting staff as needed.
• Engages project teams or Business Unit Controllers to ensure costs are forecasted accurately and risk control measures are in place.
• Interacts with external partners such as Outside Counsel, Scheduling Consultants, and Trade Contractors, as needed.
• Coordinates with project teams to compile REA and claim submissions.
• Supports settlement discussion as needed.
• Creates monthly reports on the progress of closing REAs/claims.
• Informs the Business leader of all REAs/ claims matters and obtains approvals as needed.
• Interprets and translates the organizational strategy, ensuring team understanding of their role in accomplishing strategic goals.
• Responsible for providing periodic training of project team members in change management and REA…