Field Service Technician

Overview

Join to apply for the Field Service Technician role at Mettler-Toledo International, Inc
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Base pay range
$29.00/hr - $33.00/hr

Notes: This range is provided by Mettler-Toledo International, Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

The individual is responsible for performing calibration and preventative maintenance (PM) on basic industrial weighing equipment (e.g., floor and bench scales) without assistance, within the respective Business Area. May be required to assist others on installations, projects and/or repairs as necessary.

Responsibilities include:

• Performs basic end user training.
• Performs calibrations and preventive maintenance duties according to METTLER TOLEDO procedures and customer requirements.
• Assists and cooperates with Scheduling Analyst and Service Support Team as necessary.
• Is proactive in promoting and selling service and products. Submitting sales leads at a level commensurate with experience is required.
• Ensures compliance with all company and customer safety and quality policies and procedures.
• Works to ensure customer uptime requirements are met and that all work assignments are completed on time.
• Accurately completes and submits all required paperwork on a daily basis as required via company issued Laptop PC in a professional manner.
• Maintains a close professional relationship with external/internal customers, sales, technicians and other leaders.
• Completes Kronos time keeping on a daily basis and ensures punches are entered for each activity as they occur.
• Works to ensure an atmosphere of collaboration and teamwork with field and service support colleagues.
• Must comply with the Company Fleet policy.
• Accurately submits Weights & Measures paperwork to state/county in a timely manner.
• All other duties as assigned.

• A valid driver's license.
• Minimum of a High School Diploma or GED or 5 years relevant experience in engineering, electronics, instrumentation, technology or computer science, or equivalent education and experience in a technical support role, troubleshooting or installation of electronics or electromechanical technology.
• Associate's degree (AA) with a technical major or equivalent from a two-year College is preferred.
• Customer facing or field service experience preferred. Commercial experience desired.
• Basic understanding of electrical and mechanical repair philosophies including: basic understanding of PC networking & software configuration.
• 1 - 3 years electro/mechanical repair or weighing industry experience.
• The ability to obtain and maintain a CDL and Weights and Measures license in the service area for continued employment. Failure to obtain or the loss of either license could result in termination of employment.
• Demonstrated skill in the use of Microsoft Office products including Word, Excel and Outlook.
• Capability of learning proprietary software and ability to review and update information using METTLER TOLEDO programs.
• The ability to travel overnight, which may be up to 10% on average; could be as high as 25% depending on business needs. Travel primarily via company assigned vehicle, but may be required to travel by plane.
• Residence within the service territory.
• Ability to work overtime in the range of 10 - 15% on average, but may be as high as 25% in a given time period.
• Willingness to be exposed to hazards in the work site including chemicals, solvents, vehicle traffic, machinery and moving parts; exposure to dust, dirt, cold environments, and fumes varies by site.
• Willingness to wear protective equipment and clothing when required.
• This position is safety sensitive and is subject to drug testing permitted by law, including DOT drug and alcohol testing and a DOT physical exam.
• Physical requirements:
  
  frequently lift up to 50 pounds; occasional handling of heavy loads; frequent crouching, stooping, kneeling, and bending to perform duties safely.

• A company car with paid insurance for work use.
• All tools and equipment needed to perform the job and a clothing allowance.
• Medical, dental and vision care coverage and a 401(k) plan with…