Care Coordinator Level II; formerly called Case Manager for our Concord Clinic
Job in
Concord, Contra Costa County, California, 94527, USA
Listing for:
The Hume Center
Full Time
position
Listed on 2026-02-01
Job specializations:
-
Healthcare
Mental Health, Community Health
-
Social Work
Mental Health, Community Health
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly
USD
60000.00
80000.00
YEAR
Job Description & How to Apply Below
Position: Care Coordinator Level II (formerly called Case Manager) for our Concord Clinic
Overview
POSITION: CARE COORDINATOR LEVEL II
DIRECT SUPERVISOR: DIRECTOR OF CLINIC SUPPORT SERVICES OPERATIONS / COMMUNITY CLINICAL PROGRAM DIRECTOR
Description of job responsibilities and duties
Provide comprehensive case management and rehabilitation services to adults with severe psychiatric disabilities in Contra Costa County. The care coordinator will coordinate and provide rehabilitation, linkage, and case management services to these individuals in their natural settings (community, homes, shelter, park, hospital, etc.) and at the office. Our consumers experience psychiatric hospitalizations, housing instability, homelessness, severe and acute mental illness, and money management difficulties.
This program will take a do-what-it-takes attitude to support those we serve to find hope, stability, and recovery.
Minimum requirements
AA, BA, or Masters in Social Work, Counseling, Psychology or related field with several years’ professional experience in behavioral health preferred but not requiredCase management experience required.Speaking, writing, and reading fluency in Spanish is preferred but not required.Experience at The Hume Center is a plus but not requiredDemonstrate flexibility to handle diverse and changing organizational needsMust be willing to work full-time, minimum 40 hours/week, five days a week, and be present at The Hume Center.Must be willing to rarely work some evenings and weekends when needed.Demonstrate primary professional commitment and knowledge for representation of The Hume Center.Proficiency in Microsoft Word and Excel, Google Apps, and Adobe Reader/PDFsProficiency in Electronic Health Records preferredExperience working effectively with culturally, socio economically, and ethnically diverse populations.Possess a valid California Driver’s license. Must be willing to use own vehicle and valid car insurance for work related travel and transportation of patients, a staff van is also available.Strong commitment to respecting consumers and their family members and having concrete ideas about how to improve the meaningful involvement and participation of consumers in the program’s services.Strong commitment to community-based services for persons with high needs and low resources.Some knowledge of psychiatric disability and the navigation of the system of care for those with mental illness in the local areaBe willing to use own cell phone to be accessible and willing to be available to receive calls for crisis and/or emergency situations.Familiar with and/or able to work within the Family Partner and Consumer Empowerment shift in Psychology.Personal attributes
Demonstrates high professionalism and strong organizational skillsAbility to maintain confidentialityExcellent verbal and written skillsDetail oriented, proactive, reliable, and flexibleComfortable working in close emotional proximityOptimistic:
Shows respect, seeks strengths, and believes that consumers can change, stabilize, and recoverAbility to establish rapport and maintain effective working relationships with individuals served, agency staff, and other agencies in the community is essential.Non-punitive and non-judgmental toward consumers and familiesDemonstrated ability to work collaboratively on teams with prescribers, care coordinators, therapists, community supports, programs, families, and consumersKnowledge and skills
Consult with staff on clinical and program matters as the need arises.Some understanding of alcohol and other drug addiction and recovery.Some understanding of resiliency, recovery and wellness approaches.Competence in basic interpersonal skills (e.g., attending & listening, exploring thoughts and feelings, curious questioning)Knowledge about educational, judicial, health care, housing, shelters, emergency, and other social service systems in community preferredKnowledge of clinical documentation and billing standardsDirect services
Coordinate comprehensive treatment plans and services based on psychological and psychiatric assessments.Complete housing applications, support consumers getting into appropriate housing, and provide supportive housing services once consumers are housed to help…
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