Front Desk Staff - Diablo Rock Gym

Join to apply for the Front Desk Staff - Diablo Rock Gym role at Touchstone Climbing

Diablo Rock Gym is looking for enthusiastic and friendly new team members to join our front desk staff. If you’re ready to work in a fun and energetic environment where people share your passion for climbing and fitness, we’d love to hear from you!

• Greeting customers, answering calls, and responding to emails at the front desk
• Processing memberships and online transactions
• Managing calendar reservations
• Finding creative solutions to customer service challenges
• Selling merchandise and climbing gear in our retail shop
• Ensuring that climbing and gym safety standards are being met
• Helping maintain a clean gym
• Additional opportunities to work with our communities and classes may be available in the future for interested candidates

• Interest in climbing, outdoor sports, fitness, wellness, or all of the above!
• Ability to remain friendly and calm while managing customer needs during high‑volume hours
• Highly self‑directed and motivated; if you see a task that needs to be done, you do it
• Comfortable working with computers
• Customer service, service industry, or office management experience is a plus but not required
• Evening and weekend availability

Starting pay is $20 per hour.

At Touchstone, we value our employees and offer the following benefits for part‑time employees:

• Medical FSA – Pre‑tax contributions for medical expenses
• Paid Time Off – Vacation and sick leave provided
• Free Gym Membership – Access to all Touchstone facilities
• Flexible Work Schedule – Supporting work‑life balance

We believe in fostering a supportive and rewarding work environment where our employees can thrive.

$20–$20 per hour (Diablo Rock Gym)

• Entry level

• Part‑time

• Administrative

Referrals increase your chances of interviewing at Touchstone Climbing by 2x.

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