Quality and Compliance - Talent Community

About my Place Health

my Place Health was founded in 2021 by mission-aligned healthcare leaders and organizations that are committed to drastically improving health outcomes, quality and experience for vulnerable older adults and frail seniors. We specialize in providing value-based, comprehensive care and coverage for older adults with significant needs so they can thrive in the homes they love andn

Our mission is simple: to enable older adults to live the independent lives they deserve. We pursue this mission through our my Place PACE (Program of All-Inclusive Care for the Elderly) model, which provides seamless primary care, integrated health plan coverage, personalized social engagement, and customized services delivered in the participant’s preferred place.

my Place Health is building a mission-driven team that shares our passion for redefining the way older adults experience care as they “age in place” in the community. This is a unique opportunity to take on one of our country’s most challenging healthcare problems and join a fast-growing, dynamic team as we prepare to scale our mission to serve more markets.

Our Quality and Compliance team is at the heart of how we deliver safe, reliable, and compassionate care. Joining this group means you’ll help ensure that every process, policy, and practice supports our mission to give older adults the dignified, person-centered care they deserve.

In this department, you’ll partner closely with clinical, operations, and leadership teams to turn regulations and best practices into real-world solutions that improve the participant experience. From auditing and training to problem-solving and process design, your work will help us prevent issues before they arise, respond thoughtfully when they do, and continuously raise the bar on quality.

If you enjoy connecting the dots, digging into details, and translating complex requirements into clear, actionable guidance, this is a place where your strengths will shine. You’ll be part of a supportive, collaborative team that values curiosity, integrity, and a learning mindset—so that together, we can make care safer, smoother, and more equitable for every participant we serve.

At my Place Health, every interaction is an opportunity to bring compassion, dignity, and purpose to the lives of those we serve.

• Champion Quality Standards – Help monitor performance, track key quality indicators, and support efforts that keep care safe, consistent, and person-centered.
• Support Audits and Reviews – Assist with internal audits, chart reviews, and other monitoring activities to ensure we’re meeting regulatory and organizational requirements.
• Turn Findings into Action – Partner with clinical, operations, and leadership teams to understand root causes, close gaps, and help design practical improvement plans.
• Educate and Empower Team Members – Support the development and delivery of trainings, tools, and resources so team members understand policies, procedures, and best practices.
• Respond to Concerns Thoughtfully – Help review and follow up on incidents, complaints, and feedback in a timely, respectful way, supporting fair and thorough resolution.
• Keep Documentation Organized and Accurate – Maintain logs, reports, and tracking dashboards that clearly tell the story of our quality and compliance efforts.
• Improve Policies and Processes – Contribute to updating and refining policies, workflows, and checklists so they are clear, practical, and aligned with current standards.
• Promote a Culture of Safety and Integrity – Model transparency, integrity, and a learning mindset, encouraging open communication and continuous improvement across the organization.

• We know that great Quality and Compliance work happens when thoughtful, curious people come together around a shared purpose. You don’t have to check every single box to belong here. If you care deeply about doing the right thing, are comfortable asking “why” and “how can we make this better,” and enjoy collaborating across teams, we’d love to explore this opportunity with you.
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