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Hospitality & Tourism Guest Services Hotel Management Event Manager / Planner

Luxury VIP Guest Experience Lead

Job in 22100, Como, Lombardia, Italy
Listing for: Mandarin Oriental Hotel Group Limited
Full Time position
Listed on 2026-01-14
Job specializations:
  • Hospitality / Hotel / Catering
    Hospitality & Tourism, Guest Services, Hotel Management, Event Manager / Planner
Job Description & How to Apply Below
A luxury hotel in Como is seeking a Guest Relations Manager to oversee VIP guest experiences, ensuring expectations are exceeded during their stay. Responsibilities include assisting VIP guests, coordinating amenities, and maintaining guest history databases. Successful candidates will have 2+ years in luxury hospitality, proficiency in English and Italian, and a collaborative spirit. Flexible hours including weekends and holidays required.
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