Assistant Manager, Service Center

Assistant Manager, Service Center page is loaded## Assistant Manager, Service Center locations:
Commerce CAtime type:
Full time posted on:
Posted 2 Days Agojob requisition :
R0002139
** Job Description

Summary:

** The Assistant Service Center Manager assists in controlling service center operations in support of the company’s profit and service goals.
** Critical

Job Functions:

*** Coordinates service center activities by assigning responsibilities, supervising, and evaluating service center personnel in pickup and delivery, OS&D, dock operations, inbound and outbound linehaul operations and service center office operations to ensure profitability and positive employee and customer relations.
* Communicates department performance to Service Center Manager.
* Works with department personnel in setting department and service center goals.
* Investigates OS&D claims.
* Monitors TOC’s, all revenue components, labor expenses and manifests.
* Communicates Human Resources information such as health insurance and 401(k) benefits.
* Audits supply expenses weekly and provide building maintenance.
* Responds to and resolves issues beyond the scope of supervisory staff and maintains on call status.
* Assists in creating contracts with customers, contractors, and partners.
* Directs the hiring, development, supervision, and appraisal of all service center personnel.
* Reviews and approves all local and owner operator settlements.
* Recruits independent contractors and leases equipment.
* Participates in proactive team efforts to achieve departmental and company goals.
* Provides leadership to others through example and sharing of knowledge/skill.
* Performs work of various supervisory/managerial staff positions in their absence.
* Attends meetings outside of regular working hours.
* Receives general guidance and communication associated with the position; operates with operations and within company policies and procedures using independent judgment to achieve goals and objectives.
*
* Job Requirements:

*** Bachelor’s degree (B.A.) from a four-year college or university; or two to three years related experience and/or training’ or equivalent combination of education and experience.
* Relies on written and verbal communication.
* Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
* Ability to write reports, business correspondence and procedure manuals.
* Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
* Communicates internally with corporate office staff, and externally with other service centers, sales force, agents, customers, vendors, and service providers.
* Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.
* Preferred knowledge of AS/400, McLeod, and Microsoft Office.
* Experience directing, supervising, and managing the selection, training, development, and appraisal of personnel.
* Ability to work with mathematical concepts, such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
* Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
* Haz Mat Certified.
* Forklift driver qualification.
* Involves a high degree of responsibility for working with, safeguarding, and controlling highly restricted information, knowledge or important confidences and criterion related to research and development of customer data, future plans, policies, business prospects, finances, etc. the release of which could have a detrimental effect and impact on the company’s affairs or undermine its competitive position.
* Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
* Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, etc.,) in its most difficult phases.
* Ability to deal with a variety of abstract and concrete variables.
* Ability to prioritize tasks.
* Ability to handle multiple tasks…