Terminal Operations Officer - Denver International Airport

About Our Job

Are you an experienced airport operations professional who is self-motivated to take initiative and proactively solve problems? Are you an effective communicator with a knack for collaboration, resource management, and conflict resolution? Do you enjoy fast paced, dynamic environments where you are empowered by your team and given lots of autonomy in your responsibilities? If so, this may be the role for you!

Denver International Airport (DEN) is hiring a Terminal Operations Officer to join our team. In this position, there is never a dull moment! You will have a wide variety of projects and diverse responsibilities that touch all aspects and departments of the airport. This exciting opportunity will allow you to gain valuable skills, knowledge and experience within the third-busiest airport in the United States.

This position is critical to the overall success of the Airport Operations division. The successful candidate will be a part of a high performing team that prides itself on having exceptional leadership, communication, customer service, and management experience. If this sounds like a fit, we invite you to apply today!

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join DEN's diverse, inclusive and talented workforce of more than 37,000 team members who are at the heart of what makes Denver, Denver.

The City and County of Denver offers a competitive salary commensurate with education and experience. The target starting hourly rate for this position is $33.22 to $42 per hour. We also offer generous benefits for full‑time employees which include but is not limited to:

• Medical Plans, Dental, Vision Insurance – eligible within 1 month of your start date
• Pension Plan for Life (Employee contributes 8.45%, Employer matches %) and 457(b) Retirement Plan
• PTO (over 3 weeks in your first year) and 12 paid holidays
• STD, LTD, HSA, FSA, Life Insurance
• CARE Bank, Family Leave Benefits
• Employee Assistance Program, Employee Volunteer Program
• Eco Pass (unlimited free RTD bus/train rides)
• Learning and Development Opportunities;
  Courses and Career Development Resources
• Yearly merit increase based on performance and budget
• And so much more!!!

• In this position you can expect to work 100% on site at Denver International Airport. Free employee parking is provided.
• This position works 4 days a week, 10 hours a day. Shift differentials offered for swing (7%) or graveyard (12%).
• Denver International Airport is a 24/7/365 team operation. If staffing challenges arise, weather conditions warrant, or an emergency crisis occurs, all DEN employees will be required to work extended hours and/or alternative shifts (including nights, weekends, and holidays).
• All scheduling is subject to adjustment and based on operational need.

The Terminal Operations Officer assists in the management of the Jeppesen Terminal, Concourses, Federal Inspection Services (FIS) area, and airport roadways, including issues involving passenger flow and customer service, security, international arrivals, certain airport infrastructure and facility issues, concessions, and airline operations. Terminal Operations Officers monitor compliance with airport and federal regulations to ensure the safety and security of the traveling public and airport employees.

• Assist airport supervisors and managers with Incident Command in managing, coordinating, and resolving airport emergencies, security issues, irregular operations, and unusual situations
• Inspect, monitor, and manage the Terminal, Concourses, airport roadways, concessions and tenants, automated defibrillator units, landside structures, and other airport facilities to ensure efficient passenger flow and safety
• Assist in planning and coordinating of construction, irregular operations, and snow related activities related to Terminal Operations
• Enforce airport security requirements in the Terminal and Concourses…