Client Services Manager, Home Health

Join to apply for the Client Services Manager, Home Health role at BAYADA Home Health Care

Location:

1325 S. Colorado Blvd., Denver, CO 80222

• Provide superior customer service and quality home health care
• Manage coordination of client services and address emergent scheduling issues
• Manage your caseload while proactively growing it
• Build lasting relationships with clients, referral sources, payors and community organizations
• Develop strong, communicative relationships with the team
• Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)
• Partner with Clinical Managers to provide supervision and support to field employees

• Bachelor’s degree required
• Prior knowledge of/experience with Medicare and OASIS a plus
• Prior medical office or home care experience preferred
• Prior supervisory experience a plus
• Demonstrated record of successfully taking on increased responsibility (goal achievement)
• Ambition to grow and advance beyond current position
• Strong computer skills required (electronic medical record)
• Excellent communication and interpersonal skills

• BAYADA offers the stability and structure of a national company with the values and culture of a family‑owned business.
• Newsweek’s Best Place to Work for Diversity
• Newsweek Best Place to Work for Women
• Newsweek Best Place to Work (overall)
• Newsweek Best Place to Work for Women and Families
• Glassdoor Best Places to Work
• Forbes Best Places to Work for Women
• Paid Weekly, up to $65k a year with bonus eligibility based on KPI metrics
• Mon‑Fri work hours
• AMAZING culture
• Strong employee values and recognition
• Small team at a local office
• Growth opportunities
• Comprehensive benefits plan including paid holidays, vacation and sick leave, vision, dental and medical health plans, employer‑paid life insurance, 401(k) with company match, direct deposit, employee assistance program and tuition reimbursement

Established in 1975, BAYADA is a non‑profit organization that has never been sold, caring for an average of 44,000 clients weekly with 31,500 employees onboard. BAYADA serves clients in 21 states, 373 offices, 6 countries and is growing!

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non‑discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.