Social Worker, Family Advocacy & Support Services

To deliver a high quality social work service to adults who are deemed vulnerable or needing support due to :

An impairment that is either physical or mental and the impairment has a substantial long term effect on the individuals ability to carry out day to day activities.

You will need to work with the citizen, carers and families to provide support and to develop resilience and independence, ensuring that the citizen, families and carers are at the centre of decision making about their lives and the outcomes that they want to achieve.

• Provide a direct social work service to Adults with Disabilities in accordance with statute, national and regional policies and guidelines, incorporating an outcome focussed approach helping service users to acquire, re-acquire, maintain or develop their independent living skills, identifying appropriate service responses at different levels of independence to achieve this.
• Work in partnership and develop effective relationships with colleagues in other Social Services areas, private and voluntary sector, Health and Emergency services to deliver an integrated response to meeting need.
• Build effective relationships and work in partnership with citizens and their families/carers to identify and meet needs and ensure that the rights of the individual are safeguarded.
• Ensure that the statutory timescales for assessment and review are met.
• Use Person Centred Planning approaches, to support the effective participation of citizens in the assessment, care planning and review processes, ensuring they are at the centre of the decision making.
• Respond to safeguarding concerns in accordance with the Wales Interim Policy and Procedure for POVA and the All Wales Child Protection Procedures.
• Carry out Safeguarding investigations, Child protection investigations and complete risk assessments.
• Contribute to the preparation and presentation of reports and plans at Strategy meetings and reviews for adults.
• Work in partnership with Community Wellbeing services, developing knowledge and awareness of what is available to ensure access to a range of early and preventative interventions which are community based.
• Maintain professional accountability for the allocation of resources in accordance with service criteria, legislation, financial and other regulations of the council.
• Ensure an early and effective response to concerns or complaints from citizens or other agencies.
• Support citizens and their carers/families to actively participate in the development of the service.
• Prepare appropriately for and contribute effectively to meetings.
• Chair meetings where required, quality assuring the record/minutes of these meetings. This applies particularly to MDT meetings and care and support plan review meetings.
• Prepare written reports for a range of purposes, ensuring they are accurate, coherent, complete and up to date.
• Attend team meetings and contribute to the development of the service.
• Maintain a specific caseload of varied complexity.
• Use research, theory, evidence based practice and other problem solving methodology in achieving good outcomes for citizens.
• Maintain good recording practices, ensuring records are accurate, coherent, up to date and completed in a timely manner.
• Ensure casework is effectively planned and outcome focussed with the citizen, their family and carers fully represented.
• Ensure that time specific tasks are completed within timescale, and act upon telephone, electronic and written communications received in a timely manner.
• Immediately bring to the attention of the Team Manager, and in their absence or as appropriate the Section Manager, any matters of concern or special interest and seek guidance and support with complex decision making.
• Promote anti-discriminatory practices and act in a non-oppressive way towards service users, carers and colleagues.
• Provide a positive role model in relation to conduct within the workplace including good workload and time management.
• Exercise responsibility under the Health and Safety at Work Act and respond promptly and robustly in relation to these regulations.
• To assist with Duty system as and when necessary and to undertake back up on a regular basis.
• Transport/accompany citizens to appointments etc., following appropriate risk assessment.

Professional Development

• You must maintain your professional registration and comply with post-registration training and learning, continue in professional education and learning, and fitness to practise requirements.
• Prepare for and participate in professional supervision and performance development reviews to support personal development and adherence to professional standards.
• Attend training and seminars designed to develop the personal and professional expertise of the post and disseminate knowledge and learning to colleagues across the service as appropriate.

• To be responsible for establishing good working relationships both internally and…