Inventory and Quality Control Coordinator

Inventory and Quality Control Coordinator Metro Logistics USA, Inc.
• Columbus, OH, United States

Metro Supply Chain is a strategic supply chain solutions partner for some of the world's fastest growing and most recognizable organizations. We advance our customers' business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive. Managing 19 million square feet in 175+ sites across North America and Europe with a team of 9,000+.

1st Shift: Monday-Thursday, 7a-5:30p

Reporting to the Inventory Manager, the Inventory and Quality Control Coordinator will be responsible for maintaining a high level of inventory accuracy through a robust cycle count process, continuous training of users and transaction audits, and be responsible for the inbound Quality Control process.

• Maintains inventory accuracy, both physical and systematically by monitoring, validating and tracking inventory moves associated with all processes.
• Investigates and escalates inventory discrepancies and strives to continuously refine procedures and processes to improve quality and accuracy.
• Ensures accurate set‑up, maintenance and adherence of Warehouse Management System (WMS) including but not limited to item master, part footprints, location maintenance, replenishment and cycle counts.
• Schedules, coordinates and performs planned cycle counts, count‑nearzero, and physical counts in accordance with internal policies and customer requirements.
• Investigates inventory variances, adjusts inventory records if necessary, determines root cause and recommends corrective action.
• Coordinates control of damaged and defective product and customer claims, ensuring any inventory changes are accounted for and properly processed to the expectations of the customer.
• Provides feedback and where necessary, reports to management regarding operational accuracy from the results of inbound and outbound audits, inventory counts, and system related user errors.
• Communicates with management and customer regarding inventory issues including the existence, cause and resolution of inventory variances.
• Provides communication and suggests inventory and process related improvements.
• Works closely with operations team to control inventory flow and placement to maximize efficiency.
• Reports inventory control activity and performance results as further defined by management and customer service level agreements.
• Creates and maintains up to‑date inventory control procedures.
• Responsible for the inbound Quality Control process and inspection.
• Communicates results both internally and externally while maintaining SLA.
• Assists where necessary in training team members on operations SOPs.

Minimum 2 years hands on experience in Inventory Control using a Warehouse Management System, preferably Red Prairie (RP).

• Excellent communication skills both written and verbal.
• Good computer skills (MS Office).
• Service oriented with strong customer service skills and commitment to quality of work.
• Good mathematical skills.
• Organized and shows strong attention to detail.
• Problem solving skills with the ability to seek alternative solutions.
• Ability to adapt to changes quickly, as well as, work under time pressures.
• Ability to lift 30lbs
  -50 lbs.
• Able to stand throughout the day.
• Ability to be flexible in daily work assignments.
• Ability to develop and maintain relationships with team members.
• Thorough knowledge and adherence to company policies and procedures.
• Approachable, positive interpersonal style.
• Capable of working independently and as part of a team.

• Customer Centricity
• Fostering Culture
• Collaboration
• Problem Solving & Decision Making
• Managing Through Change
• Developing Self & Others
• Planning & Results Orientation
• Communication
• Always Improving Mindset
• Business & Financial Savvy

• Completion of secondary school is preferred.
• College diploma in Logistics Management is an asset.

• Work in an environment where safety is our first priority.
• The opportunity to build a career with a growing company.
• Medical, dental, and vision coverage for you and your family.
• Life and disability insurance.
• Wellness programs to support your family's well‑being.
• A Retirement Savings 401k Program with company match.
• Company team wear allowance.
• Company sponsored social events.
• Community volunteering.

We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals.

Where permissible under applicable state and local law, applicants may be subject to pre-employment drug test and background check after receiving a conditional offer of employment.