Parts Dispatcher

The Parts Dispatcher will coordinate and execute parts deliveries, ensuring timely and accurate delivery while also managing drivers, routes, and inventory, all while maintaining excellent customer service.

• Communication
• Attention to detail
• Customer Service
• Knowledge of automotive parts
• Problem solving
• Organization
• Safety awareness

• Plan and optimize delivery routes for parts drivers
• Assign deliveries to drivers based on location, time, and customer needs
• Monitor delivery progress and make adjustments as needed
• Communicate with drivers regarding route changes, delays, and other relevant information

• Ensure accurate and timely pulling of parts for delivery orders
• Maintain accurate delivery logs and records
• Assist with checking in stock orders and stocking products on the shelves

• Communicate with customers regarding delivery schedules, delays, and other inquiries
• Resolve customer issues and concerns related to deliveries

• Responsible for the scheduling delivery drivers
• Ensure drivers adhere to company policies and safety regulations
• Address any issues or concerns raised by drivers

• High school diploma or equivalent required
• 1-2 years experience in an automotive parts department or related field
• Attention to detail and accuracy crucial
• Excellent communication, organizational skills
• Basic math skills and the ability to understand quantities and inventory levels
• Knowledge inventory management systems and delivery logistics
• Safety awareness

Ricart Automotive is an equal opportunity employer.