Flight Support Agent

Vista Flight Support is a service provider to all operating partners within the Vista group. Vista clients have flown to over 1,900 airports in 96% of the world's countries, and we have never flown the same flight twice in 20 years. Vista Flight Support provides the operating and planning system as well as services related to flight preparation. These include flight and route planning, and trip support services ranging from all ground arrangements to permits and fuel for the global Vista Members’ fleet of aircraft.

By joining our global team as a Flight Support Agent, you will work across FAA and EASA regulatory environments, assisting Vista's operating partners. The role offers opportunities for internal mobility across Vista group teams—such as Operator’s OCC, flight planning, training, Flight Planning Systems, or even management tracks.

No two days are the same. Your career with Vista Flight Support will be dynamic, challenging, and exciting.

• Maintaining and updating Global View platform – Vista’s proprietary Operations systems, to guarantee smooth communication with partner AOC’s Tactical team, Sales and Client Services;
• Arranging Ground Handling services, airport slots, and fuel for all flights as required by established procedures;
• Liaising with external providers (handling agents, FBOs, fuel suppliers, Civil Aviation Authorities, customs, etc.) concerning any ground services arrangements or operational requirements;
• Requesting overflight and landing permits for all flights as required by established procedures;
• Submitting flight, crew and passenger information to customs and border agencies;
• Provide the most accurate and actual information on the status of flights during the planning stage (e.g. flight times, fuel stop locations and potential issues en‑route);
• Liaise and coordinate directly with the operating partners’ Tactical Controllers on the status of the preparation and communicate all discrepancies and any non‑standard preparation on a timely manner;
• Ensure that all the above is fulfilled efficiently, always within safety boundaries and with the client’s satisfaction in mind at all times;

• You’re able to maintain accuracy, a strong attention to detail and deliver punctually even when working under pressure;
• Excellent English language skills that will enable you to communicate clearly with your stakeholders.
• In-depth knowledge of the Business Aviation environment ideally in Ground Operations, Flight Dispatch, or Flight Planning is preferable.