Resident Services Coordinator

Overview

Love where you work! At Towne Properties, we don’t just build communities—we support the people who live and work in them. Family-owned since 1961, we’ve spent over 60 years creating Great Places to Live, Work, Shop & Play®. As an industry leader, we offer meaningful work in a supportive environment where your contributions make a real difference.

Position: Resident Services Coordinator

Location: Providence Glen Apartments - Columbus, Ohio

Schedule: Part-time, 20–25 hours per week (flexible scheduling available)

Pay Rate: $30 - $32/hour (based on experience and qualifications)

In this role, you’ll be a key connection between residents, onsite management, and community partners—helping ensure programs are delivered effectively and residents feel supported.

• Serve as the primary point of contact for resident services and program-related inquiries
• Engage residents and connect them with community resources and support services
• Plan, coordinate, and support resident programs, workshops, and community activities
• Partner with onsite property management and Rainbow Housing to ensure program compliance
• Promote resident participation through outreach and communication
• Respond to resident questions and assist with resolving service-related concerns
• Maintain accurate records, documentation, and participation logs
• Prepare and submit monthly reports on program activities and outcomes
• Assist with administrative tasks and special community events as needed

If you’re people-focused, organized, and motivated by helping others succeed, this role will put your skills to meaningful use. This position is a great fit for candidates with a heart for social work and community support, including backgrounds in social work, education, leasing or property management, nonprofit services, or other people-centered roles
.

• Minimum of 1 year of experience in resident services, community programs, social services, property management support, nonprofit work, or a customer-facing coordination role
• Ability to engage residents and connect individuals with community resources
• Experience supporting programs, workshops, or events preferred
• Strong organizational, communication, and documentation skills
• Basic computer skills, including Microsoft Word and Excel
• Ability to work independently and manage multiple priorities
• Willingness to work occasional evenings and weekends
• Bilingual (Somali preferred)
• Valid driver’s license, reliable transportation, and insurance required
• Willing to complete a background and drug screening if offered employment

While this is a part-time position and does not include health insurance or PTO accruals
, you’ll still enjoy meaningful benefits and a supportive work environment:

• 401(k) with a generous company match
• Award-winning training, certification support, and professional development through Towne University
• Opportunity to do purpose-driven work that makes a real impact in the community
• Family-owned company with a strong foundation, serving communities since 1961
• Proudly recognized as an Energage Top Workplace (2018–2025)

Towne Properties supports ongoing learning and professional development. This role provides opportunities to build transferable skills, gain experience supporting resident services and community programs, and access training resources through Towne University. Opportunities for growth and advancement may be available based on performance, business needs, and position availability. We value strong performance, reliability, and professionalism and encourage internal growth when opportunities arise.

Apply now and start building your future with us!

Towne Properties is an Equal Opportunity Employer. Satisfactory background and MVR checks are required as a condition of employment.

• Minimum of 1 year of experience in resident services, community programs, social services, property management support, nonprofit work, or a customer-facing coordination role
• Valid driver’s license, reliable transportation, and insurance required
• Bilingual (Somali preferred)