HVAC Service Technician

Facilities HVAC Technician Position Summary

As a Facilities HVAC Technician at Thrive, you will play a pivotal role in ensuring HVAC repairs and replacements are handled in a timely manner across a diverse portfolio of properties. Your responsibilities will encompass coordinating preventive maintenance (PM), implementing quality assurance measures, collaborating with Trade Partners and teams, and optimizing processes through data analysis and cross‑functional engagement.

Reports to:

Facilities Manager

• Coordinate and schedule HVAC repairs and replacements across multiple properties.
• Create and maintain a tracking system for work orders and PM work related to HVAC.
• Perform regular inspections to assess quality and address any deficiencies.
• Communicate with Trade Partners to ensure they understand their expectations.
• Create purchase orders (POs) related to PM work, ensuring accurate and timely invoices and approval.
• Provide Facilities training when necessary to understand the Facilities flow and identify potential issues in the process.
• Utilize Entrata software for scheduling, tracking, and reporting on HVAC activities.
• Maintain a database of fixed assets and input relevant information into Entrata such as carpet and paint specs, and equipment styles and types.
• Monitor and track inventory of replacement parts for quick turnaround of HVAC work order requests.
• Work requires a strong sense of responsibility, ownership and accountability.
• Work requires strong knowledge to adhere to applicable federal, state and city regulations involving Fair Housing, health and safety policies and procedures and other aspects of residential, multi‑family community management.
• Work requires the ability to work independently and in a team environment.
• Work requires strong attention to detail, accuracy, strong organizational, multi‑tasking, planning and time management skills.

• High school degree or equivalent required.
• HVAC certification and at least two years in the field experience.
• Experience with community management software systems such as Entrata and Microsoft Office® is preferred.

• Full‑time, on‑site work, bi‑weekly pay schedule.
• Paid $25 per hour. Estimated 20% salary‑based bonus annually.
• Benefits include health, dental and vision insurances, 401K with match, generous PTO, apartment discounts, and free gym membership.