Security Service Technician

A well-established security systems integrator is hiring a security service technician to support commercial customers through service calls, scheduled maintenance, and small projects. If you like troubleshooting, clean installs, and leaving systems better than you found them—this security service technician role is for you.

• Respond to service tickets, scheduled maintenance, and occasional after-hours calls as a security service technician
• Diagnose, troubleshoot, repair, and replace components across access control, CCTV, and intrusion systems
• Program, test, and commission systems; isolate issues in hardware, software, and networking
• Complete clear, accurate service documentation for customers and internal tracking
• Handle small upgrades, minor installs, and system optimizations as a security service technician
• Partner with teammates to cross-train and improve service operations

• Relevant field service
• Access Control experience: AMAG / Lenel / Genetec / Software House–CCURE / S2

• 3–5+ years servicing/programming/integrating electronic security systems (especially access control)
• Solid troubleshooting and programming skills (you’re the “find it and fix it” security service technician)
• Comfortable with hand/power tools and basic mechanical/electrical work
• Local travel to job sites; minimal overnight travel may occur
• PTO/holidays
• 401(k) match
• Life insurance & Disability Plan
• Wellness Program
• Colleague Assistance Program
• Competitive salary and compensation plan
• Cell phone reimbursement (if applicable)
• Paid parental leave
• Wellness support