Field Service Technician - Columbus

Join to apply for the Field Service Technician – Columbus role at Quench USA, Inc.

Culligan Quench is dedicated to eliminating 500 million plastic bottles each year by delivering on‑demand filtered water solutions to over 120,000 customers across North America. Through bottle‑free water coolers, ice machines, sparkling water dispensers and coffee brewers, we provide an endless supply of clean water and beverages on a fixed monthly fee. With 1,600 team members across 90 locations, we are a leading global water solutions provider.

The Field Service Technician will perform installations, maintenance, repairs, and preventive maintenance on our water systems, including bottle‑free water coolers, ice machines, sparkling water dispensers, and coffee brewers. The Technician serves as the face of Quench and delivers positive customer service during site visits. Responsibilities include work on a company vehicle, following safety policies, and reporting to the Field Service Manager.

• Diagnose and repair system products
• Change water filters, clean and sanitize tanks, replace UV bulbs, clear water lines
• Inspect for leaks and malfunctions
• Complete service agreements and other job related duties as assigned
• Adhere to company and customer safety policies
• Maintain vehicle maintenance policy and procedures
• Transport equipment and tools to customer sites
• Use electronic customer and company information systems
• Maintain reliable attendance

• Experience in repair and maintenance
• Technical school degree preferred
• General computer skills required;
  Microsoft Office preferred
• Strong verbal and written communication skills
• Fast‑paced work environment adaptability
• Clean work record; able to pass pre‑employment drug screen
• Physical capability to bend, squat, walk with heavy equipment, climb ladders, and lift ≥70 pounds
• Valid driver’s license; at least 21 years old

We never request banking details or personally identifiable information during interviews, nor do we ask prospective employees to pay for application or employment. Official correspondence will come from

We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws.

All such employment decisions will be made without unlawfully discriminating on any prohibited basis. All applicants are entitled to their statutory rights under federal law.