Fire Alarm & Security Technician

Job Summary

The purpose of the Fire Alarm & Security Technician position is to install, troubleshoot, service and repair fire alarm and security systems, and other fire and life safety products with minimal supervision.

• Knowledge of different manufacturers clean agent and high‑pressure suppression systems.
• Appropriate use of required tools and test equipment such as multi‑meter, megger, laptop to program, lifts, etc. to repair or replace fire alarm and suppression system components.
• Comprehensive working knowledge of fire alarm codes and standards.
• Programming and software knowledge with a variety of fire alarm systems that is used when removing or replacing components.
• Troubleshoot to determine fault or faults to include ground faults with fire alarm systems.
• Repair or replace damaged fire alarm components such as FACP, power supply, alarm‑initiating devices, etc.
• Safely follow and perform procedures to handle, remove and replace explosive actuators such as squibs and gas cartridge actuators.
• Communicate with internal and external customers as well as offsite monitoring companies in a professional manner.
• Required to be punctual to required work locations and complete scheduled projects in timely manner.
• Use Field Service Lightning to track work orders, materials needed, time on job, etc.
• Complete documentation on work orders.
• Understand and follow SFS’s Safety program, SDS book, Hazardous communication program, policies and procedures. Participate in weekly Toolbox talks. Employee must know where all related safety documentation is at all times on each project.
• Ensure company provided vehicle is clean and well maintained as required by company policies.
• Alarm Technicians will be placed in on‑call status as required by location to handle emergency service requests.
• Periodically attend seminars or similar education/training sessions to stay abreast of latest technology, codes, and standards changes.
• Train service technician trainees all applicable aspects of fire protection.
• Other duties may be assigned.

• High School Diploma or equivalent, required.
• NICET or state specific certification, preferred.
• 2 years Fire Life Safety Industry experience, specifically in Fire Alarm, required.
• NICET Level 1 Fire Alarm Certification, required.
• 2 years of professional computer skills, preferred.
• Valid driver’s license with acceptable driving record required.
• Must be able to comply with SFS’s Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.
• Must be able to travel 90% of the time, locally.

• Paid Vacation and Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Plan with Company Match
• Flexible Spending Accounts
• Long‑Term Disability – Employer Paid
• Short‑Term Disability – Employer Paid
• Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity
• Life Insurance for Team Members and Dependents
• Employee Assistance Program
• Employee Referral Program

We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affimative Action employer. While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.