Automotive Customer Service​/Appointment Coordinator; BDC

Overview

Automotive Customer Service / Appointment Coordinator (BDC) – Coughlin Automotive Group

Full-Time | Commission + Bonuses | $55,000–$75,000+ Income Potential

When customers inquire about a vehicle online or call the dealership, you are the first person they speak with. Your role is to connect with customers, answer basic questions, and schedule appointments for our sales team. You are not responsible for selling the vehicle — your goal is to get customers excited to visit the dealership. You will communicate with customers through phone calls, text messages, emails, and internet inquiries while following up with potential buyers and previous leads.

• Excellent communication and phone skills
• Positive attitude and strong work ethic
• Goal-oriented and organized
• Ability to communicate professionally via text and email

Sales, customer service, or call center experience is helpful but not required. We train the right candidate.

Commission and bonus structure with $55,000–$75,000+ annual income potential. Medical, dental, and vision benefits after eligibility period. Paid vacation. Employee discounts on parts and service. Advancement opportunities within Coughlin Automotive Group.

• Valid driver's license
• Ability to pass a background check

Coughlin Automotive Group is an Equal Opportunity Employer and Drug-Free Workplace.