Program Operations Assistant - Talley

• Experience Level (for career site):
  Early Professional
• Contract Type:
  Permanent
• Job Family:
  Supply Chain & Warehousing

Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.

We are looking for a Program Operations Assistant to join our Talley team in Columbus, OH!

The role of a Program Operations Assistant is to provide the Program Operations Coordinator support with managing the customer’s third-party and Talley’s material, coordinating will-call pick-ups and assisting the GC’s. The goal is to ensure that all customer-owned material and Talley material Sales Orders are released by the customer need by date.

• Identify material issues and notify the vendor within 24 hours
• Inventory material using ATT-provided tools (VAST, WWT)
• Process Sales Orders, Purchase Order, and Releases to deliver by the customer Need by Data
• Maintain updated assigned Warehouse Trackers forecasted sites (Shipped/Picked-up, Printed, Complete, BO ETAs)
• Manage GC Will Call email notifications
• Ensure Purchase Orders match Sales Orders
• Ensure material is received, picked, packed, and prepared for Will Call or shipment
• Help manage the Will Call and Shipment schedule to ensure on-time delivery
• Ensure all Will Call pick-ups are signed by GCs
• Handling product returns and exchanges over the counter; working with the Inventory Control Specialist with RGA’s ensuring product that is returned is in re-sellable condition
• Engage work with a high sense of urgency and be highly organized and with a high degree of attention to detail
• Display strong work ethic and honesty and adhere to all company guidelines, policies, and procedures
• Be open to change and deal calmly and effectively with high-stress situations
• Additional duties as business needs may dictate.

The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time.

The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.

What You’ll Need

• Sales and/or Customer Service experience preferred
• Wireless Industry experience (at least one year) preferred
• Product Application experience (at least one year) preferred
• High School or GED - Required
• Bachelor's Degree or Equivalent - Preferred

• Intermediate MS Excel, Word, and Outlook skills
• Strong interpersonal, written, and verbal communication skills
• Strong organizational skills and time management skills

• Sit:
  Must be able to remain in a stationary position - Frequently – 21% to 50%
• Walk:
  Must be able to move about inside/outside office or work location - Constantly – at least 51%
• Use hands to finger, handle, or feel:
  Operates a computer and other office machinery - Constantly – at least 51%
• Stoop, kneel, crouch, or crawl:
  Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally – up to 20%
• Climb or balance:
  Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally – up to 20%
• Talk, hear, taste, smell:
  Must be able to use senses to effectively…