Leasing Specialist

Overview

As a Leasing Specialist, you ll play a vital role in friving the sales process, leading to success across Thrive s portfolio of apartment communities. You ll tour sites located throughout Columbus, Oh, helping properties elevate performance by refining leasing strategies and delivering best-in-class experiences to future residents.

• Engage in all facets of the leasing process, which includes managing leads, following up on property tours, utilizing closing techniques, and facilitating application completion.
• Maintain comprehensive documentation of all leasing activities within the property management software, ensuring accurate notes, effective lead tracking, and thorough follow-up records.
• Collaborate with community teams to meet both individual property and overarching community leasing objectives.
• Enhance market understanding by conducting competitor analyses and maintaining current records of local offerings and market trends.
• Cultivate a profound knowledge of each community s distinctive features, floor plans, and amenities to optimize leasing performance and maximize revenue generation.
• Serve as an active and engaged member of the onsite office team, providing essential sales and customer service support as required.
• Carry out any additional duties as assigned

• Swiftly and effectively respond to all assigned inquiries, ensuring that every interaction reflects a commitment to exceptional service.
• Cultivate a profound understanding of both site-specific and competitor leasing trends, as well as traffic patterns and available products, empowering strategic decision-making and market positioning.
• Confidently guide prospects through the leasing process by skillfully asking for the sale on an apartment home or securing a reservation on the waitlist.
• Meticulously verify that all lead information is accurate and complete within the property management software, upholding the highest standards of data integrity.
• Engage all prospects through timely follow-ups via text, email, or phone, nurturing leads and fostering a personal connection.
• Clearly articulate the resident selection criteria and screening procedures to prospective applicants, ensuring they feel supported and informed as they navigate the application process.
• Propose dynamic sales initiatives, enticing specials, engaging open houses, grassroots marketing efforts, and vibrant social events designed to spark interest and draw in new residents.
• Actively participate in weekly sales rallies with the Leasing Manager, analyzing prospects who did not convert and collaboratively addressing any product, pricing, promotion, or placement challenges.
• Conduct competitive shops of relevant properties quarterly, utilizing the designated shopping tool to remain attuned to market dynamics and enhance our leasing strategies.
• Prepare diligently for professional evaluations each quarter, striving to not just meet but exceed performance standards and demonstrate your commitment to excellence.
• Deliver indispensable support and assistance for all community customer service efforts, helping to create a welcoming and enriching experience for all residents.

• Embracing the opportunity to work both independently and collaboratively creates a dynamic and rewarding job experience. As a self-driven team member, you ll take pride in ensuring that every lead, call, email, or tour is followed up with thoughtful next steps.
• Embracing the opportunity to work both independently and collaboratively creates dynamic and rewarding job experience at Thrive Companies. As a dependable team member, you ll take pride in ensuring that every lead, call, email, or tour is followed up with thoughtful next steps.
• This role invites you to cultivate a strong sense of responsibility, ownership, and accountability, all while showcasing exceptional customer service skills that leave a positive impact on clients. Flexibility is key in our fast-paced environment, where priorities can shift quickly, including the occasional need to step in after hours to meet our clients  needs, it s all part of what makes this work exciting!
• Maintaining an impressive average…