Complex Catering & Events Coordinator | Westin & Columbus

Overview

The Westin Great Southern and Renaissance Columbus are seeking a Complex Catering & Events Coordinator to join the team. This role is responsible for coordinating and executing flawless meeting, event and wedding services for clients and providing sales support for the department.

• Prepares all event documentation and coordinates with sales, hotel departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases.
• Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.
• Acts as liaison between field sales person and customer throughout the event process. Makes presence known to customer at all times during this process. Is available to solve problems and/or suggest alternatives to previous arrangements.
• Proactively identifies operational challenges associated with his/her event and works with the hotel staff and customer to solve these challenges and/or develop alternative solutions.
• Manages banquet and meeting space for assigned groups.
• Advises sales staff as to ability to accommodate client demands including phone requirements, fit of available space and materials such as booths. Assist sales staff in promoting hotel, developing leads and securing re-bookings.
• Access and input data into a computer system to generate account history reports.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

• A minimum of 2 years experience in a sales/catering office or related field is required.
• High school diploma/GED required.
• Ability to work evenings, weekends, and holidays is required.
• Prior sales experience and wedding planning experience is highly preferred.
• Hotel reservations & Sales and Catering software program knowledge is highly desired.

• Compensation: $27.00 per hour
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with Crescent managed properties in North America for you & your family members

We are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests. We understand what it takes to be part of something great and encourage you to bring your true self to work every day.

We Care. Shine Bright.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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