Call Center Representative; Inside Sales

Call Center Representative (Inside Sales)

35‑Year‑Old, award‑winning Home Improvement leader expanding its Call Center to meet continuing customer demand.

This is an on‑site role for the person who wants to grow their Sales career and their income.

We are seeking a highly motivated Call Center Sales Specialist that is driven and wants to make an above‑average income for a new opening in our performance‑driven environment. You bring your competitive spirit and can‑do attitude; we’ll supply the training and the contacts.

In this role, you will call homeowners who have expressed interest in our services to set appointments for in‑home demonstrations and price estimates. You’ll receive complete training on how to speak knowledgeably about our replacement window and bathroom remodeling services and help homeowners discover benefits such as increased home resale value and energy savings.

We give our Call Center Sales Specialists a competitive edge through comprehensive training, targeted 1:1 coaching, and continuous mentoring so they learn, earn, and thrive in their sales careers.

Our turnover is very low due to the quality of our training, coaching, and opportunities we provide to those who qualify.

If you’re looking for an opportunity where you can earn a great living, have the support and guidance needed to advance in your career, and be a part of a fun, growing company, apply today.

• Competitive Compensation (Unlimited Earning Potential)
• Medical and Dental Insurance Options
• 401k Retirement Saving Plan
• Paid Vacation and Personal Days
• Professional State of the Art Call Center
• Upbeat, Positive Work Environment
• Career Advancement Options
• NO travel
• Professional Quality Training and Ongoing Coaching

• Comfortable with performance‑based goals
• Ability to follow a script and have persuasive conversations
• Demonstrated ability to uncover need and overcome objections
• Strong verbal communications skills
• Competitive and highly self‑motivated
• Driven, with a strong desire to succeed
• Thrive in a fast‑paced, performance‑based environment
• Strong computer proficiency
• Ability to work some evenings and weekends
• Minimum of 3 years Call Center/Inside Sales experience, required
• Experience in Collections or related fields, is a plus

Serving the needs of homeowners since 1989, Improveit! Home Remodeling is a leading, continuously growing replacement contracting company headquartered in Columbus Ohio. Markets served include Columbus, Dayton, Cincinnati, Louisville/Lexington and Southern Indiana. We specialize in replacement windows, bathroom remodeling, and walk‑in safety tubs. BBB‑Accredited with an A+ rating and 21‑time Consumers’ Choice Awards Winners, we’ve completed over 60,000 jobs, and one in four is for a repeat customer.

We foster a culture focused on winning and our passion is deeply rooted in continuous improvement. We seek leaders who are interested in developing leaders. For us, “Improveit” is more than a name – it’s an attitude that governs all that we do for our staff, our customers, and our communities.