Retail Parts ProStore

Overview

Professional level Retail Parts Pro position supporting the DIY business across automotive systems. Requires advanced knowledge of store systems, automotive parts, sourcing, diagnostics, and customer service. Full‑time, 4‑day a week schedule.

• Provide gas‑2‑selling experience during in‑store and phone customer interactions.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services, including battery installation, testing, wiper installs, and other routine service tasks.
• Maintain high customer‑service standards and store appearance.
• Hold key‑holder responsibilities: task assignment, safety, open/close duties.

• Assist with store inventory processes (truck put‑away, shoot‑outs, cycle counts, back‑stock).
• Maintain store cleanliness (floors, bathrooms, aisles, dusting, parking lot).
• Provide DIY services such as battery installation, testing, and wiper installs.

• Friendly communication and customer focus.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Use of inventory systems and store equipment.
• Parts and automotive system knowledge.
• POS and parts‑lookup system proficiency.
• Expertise in diagnostic equipment for DIY services.
• ASE P2 certified or equivalent.
• Advanced solution, project, and product recommendation ability.
• Advanced parts lookup and sourcing skills.
• Strong selling skills for DIY.

• Working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, electronics, exhaust).
• Strong communication in English;
  Spanish a plus.
• Ability to read and interpret safety rules, operating instructions, parts catalogs, and procedure manuals.
• Follow written, oral, or diagram instructions.
• Complete the Parts Knowledge Assessment.
• Basic math accuracy (addition, subtraction, multiplication, division).
• Proficiency with Microsoft Word and Excel.
• Strong organizational skills.
• Flexibility for days, evenings, and weekends as needed.

3–5 years of automotive parts experience; proven sales ability and experience in customer transaction fulfillment.

• Valid driver’s license.
• ASE Certification preferred but not required.

14.95 USD PER HOUR – 16.45 USD PER HOUR

Benefits information:

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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other protected class.