Retail Associate

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The Cashier/Customer Service Associate works in a fast‑paced environment to deliver friendly and courteous service while processing purchases accurately. The team member operates a point‑of‑sale (POS) system to record and accept payments and executes checkout duties for pre‑paid goods using proprietary auction software.

• Greets customers in a positive manner when they enter or leave the store.
• Listens to customers’ needs to ensure questions and concerns are answered.
• Process all purchase transactions in a timely, efficient, and accurate manner.
• Operate computers, payment processing equipment, and scanners in the store, while itemizing and totaling purchases.
• Maintain register security and integrity through diligent payment handling, adherence to company policies, and awareness of surroundings.
• Ensure the workstation is clean, organized, and stocked with necessary supplies.
• Assist team members as needed by helping with floor moves, maintenance, and store housekeeping.
• Adhere to all company policies, procedures, and practices including signing, pricing, and loss prevention.
• Comply with Health and Safety regulations by following safe work practices, including proper lifting.
• Refer appropriate service and transactional items to the Manager as required.

• Previous retail or customer service experience.
• Working knowledge of POS systems—on‑the‑job training will be provided.
• High school diploma or equivalent preferred.
• Bilingual in Spanish/English highly preferred.

• Strong interpersonal skills for creating a positive customer experience.
• Basic math skills.
• Organized with attention to detail.
• Priority‑setting and time‑management skills.
• Clear communication—explains things clearly, listens actively, and addresses concerns with care.
• Experience in large‑format retail settings such as home improvement or general merchandise stores.
• Reliable and trustworthy.
• Ability to find solutions, adapt to challenging situations, and make sound decisions.

• Comfortable standing for extended periods.
• Ability to work in a fast‑paced environment.
• Work in an environment where internal temperatures may vary.
• Bend, squat, twist, stand, lift, and walk for extended periods.
• Lift up to 40 pounds—assisted lifting available on request.

• On site – Columbus, OH

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Disclaimer:
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Liquidity Services Inc. reserves the right to modify position duties at any time due to business necessity.

Liquidity Services is an Equal Opportunity Employer.

• Entry level

• Full‑time

• Sales and Business Development
• Transportation, Logistics, Supply Chain and Storage